ソネスタ セレクト フィラデルフィア エアポート(Sonesta Select Philadelphia Airport)

房間相當不錯，就是剛開始一個heiren前台不太友好，説沒有我的訂單，就不管了，後來聯繫攜程,確認了我的訂單是OK的，後面換了一個前台，很順利入住，直覺上前面這個前台是故意的，而且明顯不友好，想找找我自己的問題，除了英語表達不太流暢，想不出來自己哪裡有怠慢，我自認是一個最注重友好的人。大家遠在異國他鄉一定要注意言行，有問題及時聯繫攜程，我覺得攜程的服務還是很好的。

非常乾淨，感覺很新，床，床墊都很舒服。畢竟連鎖品牌

Very friendly staff, very close to airport and transportation offered from airport. Room is spacious and comfortable mattress, would recommend if dealing with layover.

I arrived to checkin at 445 when I got there I had to wait an additional 45 minutes to check in bcuz the room wasn’t ready due to a shortage on house keeping which made me check in 2 hours after check in time and no one called me emailed me texted me no nothing to notify that I wouldn’t be able to check in on time and that the room wasn’t ready. Staff wasn’t very helpful I didn’t get any type of credit or anything for the room not being ready or the wait I had to wait for something that was beyond my control and fault I am very displeased and I will never go to this hotel again!

The friendliest front desk staff! I stay here and park my car here every time I fly out of Philly.

The staff was very helpful and friendly, especially Amber at the front desk. She was professional and courtesy.

Firstly, the receptionist was not professionl she presented a very aggressive tone whilst rendering service. In my opinion almost very arguementive. There is shuttle service, so this is an absolute advantage, however the driver was unfriendly and he didnt greeted our party to collect bags. Boarded the shuttle and my oh my pig pen. Anyhoo the property itself seemed to be recently rennovated, the grounds were fairly well presented. I stayed in room 234 it is fairly big and nicely appointed however, the wash cloths and sheets needs upgrading as there were many holes. On my check out the receptionist was very professional and very accomodating to my needs and apologize for all inconvenience caused. She is indeed a keeper and a valuable asset to the hotel. I will not return but I wish the team and management much success.ĺ

Very clean, newer room. Excellent front desk service. Long term parking available with shuttle service to and from the Philadelphia Airport. Extremely helpful