ホテルからの返信: Dear Valued Guest,Thank you very much for your outstanding review. We are delighted to hear that you enjoyed the spacious room, rooftop infinity pool, delicious breakfast, and the convenience of our in-room washing machine. We’re also glad our location near MaxValu and 7-Eleven made your stay more comfortable.We truly appreciate your kind feedback and look forward to welcoming you back again soon.Warm regards,The Peninsula Phnom Penh Management Team
ホテルからの返信: Dear Zhuizhuidehuan,Thank you so much for taking the time to share such a detailed and thoughtful review. We're absolutely delighted to hear that you had an outstanding stay and enjoyed so many aspects of The Peninsula Phnom Penh — from our convenient location and well-equipped facilities to the spacious room, infinity pool, and social spaces.It’s wonderful to know you made the most of our amenities, including the 22nd-floor social floor and the rooftop terrace, and that our team, restaurants, and services met your expectations.We also truly appreciate your constructive feedback regarding the bath towels, hallway lighting, and gym Wi-Fi. Please rest assured that we take your comments seriously and will work with our team to improve in these areas to ensure a more seamless experience for all our guests.Thank you again for your kind recommendation. We hope to have the pleasure of welcoming you back for another enjoyable and memorable stay.Warm regards,The Peninsula Phnom Penh Management Team
ホテルからの返信: Dear Valued Guest,Warm greetings from The Peninsula Phnom Penh!Thank you for sharing your thoughtful review and for staying with us. We’re delighted to know you enjoyed the convenience of the washing machine and kitchen, as well as our Sky Lounge and pool. We also appreciate your kind words about our service.Although our location is a little away from the center, we’re glad it did not affect your overall experience and that you had an enjoyable two-night stay. We look forward to welcoming you back for another memorable visit to Phnom Penh.Warm regards,The Peninsula Phnom Penh Management Team
ホテルからの返信: Dear Dakongtingliuhe,Warm greetings from The Peninsula Phnom Penh!Thank you for your outstanding review and perfect scores. We are delighted that you enjoyed our infinity pool, unbeatable views, and convenient location near the Phnom Penh Night Market. Your kind words are greatly appreciated, and we look forward to welcoming you back for another memorable stay.Best regards,The Peninsula Phnom Penh Management Team
ホテルからの返信: Dear K78,Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed our clean rooms and the beautiful view from the rooftop pool.We’re sorry to learn that our location wasn’t as convenient for you. While we’re a bit away from the busy city center, many guests appreciate the peaceful surroundings and easy access to nearby attractions by car or tuk-tuk.We truly appreciate your comments, and we hope to welcome you back for an even more enjoyable stay at The Peninsula Phnom Penh.Warm regards,The Peninsula Phnom Penh Management Team
ホテルからの返信: Dear GINGA ,Thank you for your wonderful feedback. We’re delighted to hear you enjoyed our rooftop pool and lounge, and that your stay was both comfortable and memorable. We look forward to welcoming you back for another suite experience on your next visit.Best regards,The Peninsula Phnom Penh Management Team
_WeChat290283****
ステューディオデラックス
宿泊時期: 2025年8月
出張
8件の口コミ
8.0/10
とても良い
投稿日: 2025年9月24日
清潔で整頓されていて、デリバリーもセキュリティの人が部屋まで届けてくれました。
原文を表示Googleによる翻訳
ホテルからの返信: Dear Valued Guest,Thank you very much for your kind review. We are pleased to know you found our Studio Deluxe clean and tidy, and that our security team could assist in making your stay more convenient by delivering takeaway food.Your feedback motivates us to continue improving, and we look forward to welcoming you back for an even more enjoyable experience at The Peninsula Phnom Penh.Warm regards,The Peninsula Phnom Penh Management Team
ゲスト
デラックスルーム(1ベッドルーム)
宿泊時期: 2025年10月
その他
1件の口コミ
8.0/10
とても良い
投稿日: 2025年11月6日
防音が少し不十分です。
原文を表示Googleによる翻訳
ホテルからの返信: Dear Valued Guest,Thank you very much for your feedback and for staying with us. We are glad to hear that you were satisfied with our cleanliness, amenities, and service. We are sorry to learn that the sound insulation did not fully meet your expectations. Your comment is very valuable, and we will share it with our team for improvement.Thank you once again for your review. We hope to welcome you back for a more comfortable stay.Warm regards,The Peninsula Phnom Penh Management Team
ホテルからの返信: Dear izumican,Thank you very much for your amazing and detailed review. We are delighted to hear that you enjoyed the early check-in support, the playroom, the free upgrade, and the atmosphere at our rooftop bar and pool. We’re also glad the in-room washing machine and nearby supermarket added convenience to your stay.We appreciate your kind understanding regarding our location and the city traffic. Your feedback is valuable, and we thank you for highlighting it.It’s wonderful to know that you would choose to stay with us again. We truly look forward to welcoming you back on your next visit to Phnom Penh.Warm regards,The Peninsula Phnom Penh Management Team
ホテルからの返信: Dear Valued Guest,Warm greetings from The Peninsula Phnom Penh!Thank you for your valuable feedback. We’re glad to hear you found the nearby Aeon convenient and enjoyed the balcony and washing machine in your room. It’s also great to know our staff’s English communication made your stay more comfortable.We appreciate your comments about the location and hope to welcome you back soon for another pleasant stay.Warm regards,The Peninsula Phnom Penh Management Team
ゲスト
デラックスルーム(1ベッドルーム)
宿泊時期: 2025年5月
出張
1件の口コミ
9.5/10
素晴らしい
投稿日: 2025年6月24日
部屋も広くアメニティも充実
最上階にはプールとBARも有り、リゾート気分も文句無し
ホテルからの返信: Dear SHIN,Warm greetings from The Peninsula Phnom Penh!Thank you very much for your wonderful review and excellent rating. We’re thrilled to hear that you enjoyed our spacious rooms and wide range of amenities.It’s also great to know you had a chance to relax at our rooftop pool and bar — a favorite spot for many of our guests to soak in the resort-like atmosphere and stunning views.We truly appreciate your kind feedback and hope to welcome you back for another exceptional stay in the near future.Kind regards,The Peninsula Phnom Penh Management Team
ホテルからの返信: Dear Valued Guest,Warm greetings from The Peninsula Phnom Penh!Thank you for sharing such a thoughtful and detailed review. We are delighted to know you enjoyed the smooth check-in process, our facilities such as the washing machine, and the convenience of nearby shops. It’s also wonderful to hear your kind words about our service team.While we are located a little away from the city center, we’re glad this did not take away from your overall experience and that you found your stay comfortable and of great value. We truly look forward to welcoming you back again for another pleasant visit.Warm regards,The Peninsula Phnom Penh Management Team
ホテルからの返信: Dear Valued Guest,Warm greetings from The Peninsula Phnom Penh!Thank you for your wonderful review and perfect scores. We are delighted to hear that you enjoyed the convenience of the in-room kitchen and washing machine, as well as our pool and other facilities. It is also great to know that our on-site café and restaurant made your stay even more comfortable.We truly appreciate your kind words and look forward to welcoming you back for another outstanding stay.Best regards,The Peninsula Phnom Penh Management Team
喵醬ㄉ媽
ファミリースイート(3ベッドルーム)
宿泊時期: 2025年3月
ファミリー
3件の口コミ
10/10
とても素晴らしい
投稿日: 2025年4月13日
夜のプールがとても綺麗でした!
原文を表示Googleによる翻訳
ホテルからの返信: Dear Value Guest Warm greetings from The Peninsula Phnom Penh,Thank you for your lovely comment! We're so glad you enjoyed the pool — it truly is a beautiful spot at night, and we're happy you got to experience it.We look forward to welcoming you back for another relaxing stay soon!Best regards,The Peninsula Phnom Penh