ダラ エアポート シティ ホテル & スパに泊まった方の口コミ・宿泊体験

ホテルからの返信: Dear Valued Guest,Thank you for taking the time to share your honest feedback. We sincerely apologize that your experience did not fully meet your expectations. We understand your concerns regarding the condition of the hotel, and your comments are truly valuable to us.We appreciate your feedback and hope we may have the opportunity to welcome you back in the future with an improved experience.Best regards,Dara Airport City Hotel & Spa – Phnom Penh

ホテルからの返信: Dear Valued Guest, Thank you for your feedback. All your words have been noted, and we will be working on them. We are looking forward to welcoming you again soon.

ホテルからの返信: Dear Valued Guest,Thank you very much for taking the time to share such detailed feedback. We sincerely apologize for the inconvenience you experienced during your stay. The issues you mentioned regarding room cleanliness, dust, shower functionality, and water leakage are not reflective of the standards we aim to maintain. Your comments have been shared with our housekeeping and engineering teams for urgent inspection and corrective action.We also appreciate your observations about the room layout, bed height, TV visibility, and wardrobe design. These important insights help guide us as we continue to improve both comfort and practicality for all guests.Your feedback is extremely valuable, and we thank you for providing photographs and clear explanations. We hope to have the opportunity to welcome you back in the future and provide a stay that meets the level of comfort and quality we strive for.Best regards,Dara Airport City Hotel & Spa – Phnom Penh

ホテルからの返信: Dear Valued Guest,Thank you for sharing your feedback with us. We’re pleased to hear that you enjoyed our breakfast, gym, and swimming pool facilities.We apologize for the inconvenience caused by the odor in your room. Please be assured that we are trying to improve, and your comments have been shared with our housekeeping and engineering teams for follow-up.We truly appreciate your feedback and hope to welcome you back again.Best regards,Dara Airport City Hotel & Spa

ホテルからの返信: Dear Valued Guest,Thank you very much for sharing your feedback with us. We’re pleased to hear that you enjoyed our convenient location, the nearby dining options, and the Cambodian food served at our lobby bar. We’re also glad that you found our breakfast selection rich and satisfying.We appreciate your comments regarding the room condition, which have been shared with our team as we continue working on improvements to enhance guest comfort.We truly value your feedback and hope to welcome you back again soon.Best regards,Dara Airport City Hotel & Spa

ホテルからの返信: Dear Valued Guest,Thank you very much for your feedback and for choosing to stay with us again. We’re pleased to hear that you enjoyed our facilities, including the gym and swimming pool.We appreciate your comments regarding the pool condition and would like to assure you that we are actively working to improve this area. Your feedback has been shared with our management and maintenance teams as part of our ongoing efforts to enhance the guest experience.We truly value your comments and hope to welcome you back again.Best regards,Dara Airport City Hotel & Spa

ホテルからの返信: Dear Valued Guest,Thank you very much for your kind feedback. We’re pleased to hear that you found the room clean and tidy and enjoyed the convenient location with nearby shopping malls and restaurants. We look forward to welcoming you back again.Best regards,Dara Airport City Hotel & Spa