ヒルトン ガーデン イン フェニックス ミッドタウン(Hilton Garden Inn Phoenix/Midtown)

Excellent customer service. Room was clean and it was quiet.

酒店在市中心，交通便利。自助停車免費，停車場距離酒店隔着一棟樓，有一小段距離，無法直接目視……對於希望確保車輛安全的客人可能需要考慮一下……總體服務很好，房間衞生不錯。

I was charged $25 for room service daily. I checked out early at 8 am. Still didn’t credit my money back n charge me overuse service. I didn’t order or use anything! The room is not clean for the 4 star.

Just the parking was hard for my mom. It was a long walk for her. Maybe offer rides from the parking to the front door. Otherwise all was well! Beautiful decorations for Christmas. Beautful property and rooms! Louis at the front desk was great!

The loudest elevator in any hotel I have ever stayed in. Major mechanical issues that shake the whole building. It sounds like someone operating a jackhammer in the middle of the night.

I thought the room was nice and clean. The staff was very friendly but the water pressure was not good in the sink or toilets. Within our three night stay, we couldn't flush the toilet for a whole day. We had also asked for new sheets and towels after the 2nd day and were given a bag of towels, set on the bathroom counter and no clean sheets.

Staff friendly and knowledgeable, very helpful. The breakfast was great, beds were comfortable. Next time I will request not be near the elevator, got really loud during the night.

I arrived late in evening tired got her room was cold so I gott sweats on and long sleeve shirt to get warm and jumping in bed and turned heater on fell asleep woke up in middle of night freezing the room did not get any warmer heater broke but it was freezing

We liked the hotel ... restaurants are always a plus when we are traveling and we look for such. The restaurant/food service availability could have been better but all in all the room was nice and clean as was the common areas.