We made reservations online and knew it was a good price and the pictures made it look OK too. But when we arrived it was a nightmare. Front door lock was broken, Feces on the toilet, bathtub was leaking, no towels, TV broken, bedding had cigarette burns, requested a room on the lower floor because we were traveling with a handicapped family member--they put us upstairs! We are not that picky, but couldn't stay and found another hotel 3 miles away.
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