ハンプトン イン & スイーツ ピッツバーグ - ダウンタウン(Hampton Inn & Suites Pittsburgh-Downtown)

We had a minor maintenance issue and the staff on (James) was at the room to address and fix the issue immediately. He was extemely pleasant about correcting the prob and prepared to move us in the event he could not do so himself. He was able to correct the prob himself and seemed happy to do so. Great service and i will be happy yo stay again the next time we are in town which is several times a year.

Had a great stay at this hotel. It's one of the few hotels in the area with free onsite parking. The staff is very helpful and friendly with new facilities.

Clean room and hotel, staff was courteous, bed and pillows were comfortable. Very satisfied with my stay.

One thing I did not like was how rapidly the elevator doors closed. And the sensors that let them know there was a person there. In the morning, I was hit by the elevator doors closing on me mid-boarding and spilled piping hot coffee all over my hand, creating a burn. There were no lids for the coffee available, and I would have been fine walking slowly to my room if the elevator doors did not close so rapidly. I’m sure there is footage of the incident, which is embarrassing, but it happened the morning of Jan. 6th around 9:15-9:20am. Other than the homicidal elevator, the stay was lovely and the hotel is in a great location!

Awesome place to stay, very close to shops and food. Nice size rooms. Lovely staff. Good breakfast.

Great stay. Very Clean, modern hotel with good amenities. Walkable to Pens game, downtown, and all of the stadiums. Free parking is a bonus as it’s cost at other hotels in the area. Best part was the staff. Very proactive, courteous, helpful and very friendly. Would stay here again

The room was clean and large. The staff were friendly and helpful. The hot tub was nice. It's not in the *prettiest* part of the city, but we liked being able to walk to the ***** district. My only (minor) complaint is that the shampoo and conditioner amenities (large bottles, locked to the wall) were empty.

Good location, price is reasonable. But, during my five-night stay, I experienced a lack of room cleaning services. Even after I requested room cleaning on two times, regrettably, no full cleaning services were provided during my entire stay.

It was convenient to the Lawrence Convention Center and the staff was quite accommodating.