アレクサンドル ガラ

交通機関やアクティビティに近い良いホテル

サービスは良い。立地も良い。部屋はもっと清潔であるべきだ。

ya en cuanto llegamos nos dimos cuenta de lo mal que sería cuando la recepcionista después de explicarnos todo nos hace publicidad de un casino, luego al llegar a la habitación no teníamos cuna, cuando la pedimos y llegó, la colchoneta estaba súper sucia y al decírselo a la camarera, simplemente le dio la vuelta y le puso las sábanas, luego por la noche como a eso de las 23h escuchamos como en la zona de atrás del hotel tiraban botellas de cristal en el contenedor, vamos, qué descansar, lo que se dice descansar en este hotel poco, todo es ruidoso y eso de que es para niños y familia, para mí no lo fue, la zona de juego abre una hora al día, y ya si cuento la mala calidad del desayuno, es sin duda alguna, una estafa. Por cierto, las fotos están mejor de lo que realmente está el hotel, humedad en el baño, terrazas con mal aspecto y bastidores de las puertas dañados y el colchón encima con un agujero en el centro, dolor de espalda asegurado

Personal  muy amable instalaciones adecuadas para pasar unos días con niños.

Great location. Very clean room. Staff very friendly. Food very beige and more 2/3* - as if the chef and his team have lost their enjoyment in cooking

The staff were friendly and very helpful. Unfortunately, due to an issue with the booking, I did not receive the half-board option. I suspect this may have been related to ********** rather than the hotel itself. The hotel amenities were good and the food was really enjoyable. We requested a quiet room and the hotel accommodated this, although the area can be quite busy at night so some noise was unavoidable. The location was very convenient, though walking around the area in the evenings sometimes felt a bit uncomfortable. There was also a locker in the room available for an extra fee. I had an issue with my luggage lock and the hotel staff helped resolve it, which I really appreciated. The evening shows were also a nice touch and added to the overall experience. Overall it is a comfortable hotel in a convenient location.

Clean room. Staff friendly. Good system you can book to your room. Nice grand lobby, good functions arcade rooms, children rooms. Few pools, park.

Fabulous clean room, maybe offer more selection of teas. Friendly staff especially reception. Lovely clean pool area and everything easily accessible

Room was very run down, balcony was very small. Food was edible but most of the hot food was cold. Gym in the spa was very old equipment, poor hygiene and not cleaned very often. Felt like I was totally ripped off staying here.