ローズウッド マヤコバ(Rosewood Mayakoba)

不一樣的帶娃體驗！坎昆的瑰麗酒店checkin後是坐船進入房間的，每個房間都配有管家，要去哪裡或者預訂餐廳都可以找管家幫忙，房間裏有一個很大的浴缸，還有一個室外沖涼的，還有專門的化粧台，welcome gift也很棒，管家還幫我們調了好喝的龍舌蘭。就是房間外面的泳池小了點，不過瑰麗的私人沙灘還是很棒的👍，酒店還給每個房間配備了自行車🚲，娃玩得不亦樂乎，總的來説推薦指數5顆🌟🌟 🌟 🌟 🌟

保育中の子供たちのためのキッズクラブで楽しい時間を過ごしました。

This hotel is a dream come true : the location is stunning, the rooms and the level of service are incredible…there are no words to describe the experience you’ll get at Rosewood Mayakoba. I spent three nights in a stunning wellness suite, I especially chose this category because it’s in a more quiet part of the complex (although the hotel as a whole is rather quiet), it felt much more secluded. The spa is great, their therapists are very well trained and experienced. I received some of the best massages I’ve ever had, they are expensive but worth it . One important thing to consider : as on most beaches around Playa del Carmen there is a lot of Sargassum (sea****) in the water. The beach is cleaned and they also work very hard to protect it from the erosion, but most of the year the water is brownish… if the beach is your main priority this may be a problem. The dining is quite expensive, but pretty good and totally worth it. Also the service is great ! I did the Ceiba dinner, had a great time!I also really enjoyed the a la carte breakfast dishes…

The Rosewood Mayakoba set the bar high from the airport pickup. The standard of service is exceptional, & their attentiveness was full-on. Food & restaurants? Fantastic. Butler? Beto was beyond incredible. All the activities were well-planned with terrific guides, & a special shoutout to the Dive Center who were very safety-minded & ‘by the book’. Also, the resort doctor sorted out our son perfectly :) We went with our adult kids, & all had a wonderful time! Highly recommend the Rosewood Mayakoba & the whole team!

My husband and I spent 5 nights at Rosewood Mayakoba with our 3 year old and it was magical from start to finish. We stayed in a rooftop ocean view suite which had 3 levels of outdoor space including a beautiful rooftop pool that was perfect to hang out at while our son was napping. The resort is well set up to cater to both couples and families and we were blown away by the level of thought that went into making the vacation as stress free as possible (crib with a baby camera was already set up on arrival, toddler-sized dressing gown and hangers provided, bikes with a toddler wagon outside our suite so we could bike around the property, plus some truly special touches which I won’t ruin the surprise on!). The staff were beyond helpful and friendly, in particular our butlers Ramon and Valeria who were hyper responsive and genuinely cared about making the trip as special as possible. One evening we wanted to take a boat to get to dinner and they organized a private boat tour on the backwaters at sunset which then dropped us off outside agave azul for dinner. Overall an exceptional hotel and couldn’t recommend it more highly.

Incredible service and top tier food, loved it! I had the ribeye quesadilla and it was so tender and flavorful! The ice cream is absolutely delicious, and I enjoyed it all from an incredible view of the lagoon and pool. I am Definitly going again

The most amazing beach vacation ever! From the moment we arrived, we were like 🤩🤩🤩. After check in, we got on an electric water taxi to our house and greeted by our butler. After unpacking, we took a bicycle tour, yes, these come with the house!

We stayed 4th of July week. Service was excellent ! They accomodated all of our request. The kids had so much fun, especially at the kids club. The resort always had fun activities planned. Definitely worth the price. Our kids remembered this vacation the most.

Given the price point of the Rosewood Mayakoba, it was an extremely disappointing experience, especially in terms of food and service. The setting of the property within Mayakoba is beautiful, but every single dining experience was subpar in terms of the quality of food, consistency of the service, and ambiance of the restaurant, and yet the prices for each dish are astronomical. It feels as though nothing at the resort has been upgraded in years, and as if they have no idea how to staff or train their teams.