Condition of my room was horrible. Tiny cockroaches in the walls and underneath the bed. One wall had fungus and the furniture was in poor condition. Shower curtain was ripped. Overall, a hell of a room
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ERNESTO ALTAMIRANO
2022年7月10日
MUY MALA ATENCION, LA REGADERA NO TENIA AGUA, LO REPORTÉ Y NO HICIERON NADA PARA ARREGLARLO
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mario Eduardo
2022年5月31日
The a/c was not working and the person told me that all ac’s are like that so no good sleep that night that’s the only thing that don’t like
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Jose Ubaldo
2022年4月6日
Check in and there was no towels in the restroom, not light balls in the restroom. Staff is TERRIBLE when asking for anything that we paid for
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GHASSAN
2024年1月23日
We had a Difficult experience being at this hotel as the front desk didn’t speak any word of English. I find it weird and disappointing to be at such a brand hotel that employs staff that don’t speak English especially with customer facing positions. We wasted our morning on the first day trying to take information about where to go to the beach and Parking information. The receptionist was using the phone for translation. Also the attitude of receptionist was so indifferent and rude.
Also on the day of our arrival, which was late and we have a 20 months old baby with us, they told us that they have no more rooms left and transferred us to the suites building! They claimed it was an upgrade, but I am not too sure about that.
Be careful with your belongings as our daughter’s shoe and an iPhone charger disappeared from our room. We engaged with the management to find them but no luck.
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Nedra
2024年1月20日
There was a nice restaurant that shared the hotel’s parking lot, & we enjoyed dinner there.
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Christian
2023年12月24日
Good service and friendly, Clean room and free breakfast.
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Elsa Liliana
2023年3月14日
I loved this hotel, really charming,very clean,great breakfast,we can walk to the beach it’s not so far and excellent attention and service,
I will for sure to come back.