ベスト ウエスタン プラス プレザントン イン(Best Western Plus Pleasanton Inn)

Travelled for business trip, location was close to office and in safe neighborhood. Only drawback is hotel is right next to busy highway. Thanks to ear plugs provided by the hotel, I was able to sleep. Breakfast had a large spread of options, was very good, one of the best I have had in hotels.

It was mostly a pleasant experience. One inconvenience is that they didn’t offer turkey sausage or turkey bacon for those who can’t eat pork. Other BWP hotels do. Also, the beds are Very uncomfortable! Our group slept in 4 different beds, and we all thought the same thing. One of our group was cold and asked for an extra blanket. She was told they don’t have extra blankets, which seems rather odd.

The man that checked me in was extremely nice, the room was ok kinda outdated and some of the things the room just looked dirty- they had only 1 small trashcan the ice machine did not work on our floor. The pool and hot tub you couldn’t enter without the key but didn’t work? Stayed for 2 nights the bed was big but the bed was uncomfortable and hard with only a few pillows. If you are bothered by noise you will hate it cause the freeway is right there

The bed and pillows were very uncomfortable. The main at the front was not very friendly. The woman who does the breakfast was a delight and very friendly. Thank you for your kindness helping other guests.

The hotel was right beside a busy interstate Highway and I stayed for four nights and the noise was intolerable even with earplugs. I didn't sleep more than a couple of hours each night. It was the worst that I've ever had in my entire life.

The property was well maintained. The staff was friendly and attentive. The breakfast was alway hot and plentiful. I can’t think of anything sub-standard about this hotel. I really enjoyed my stay. Lalika was always very friendly and quick to resolve any issues that were brought to her attention and always made sure the breakfast patrons were satisfied with their meal and their stay.

Terrible paying double for the room. I arrived and presented my reservation number and it was not valid, they charged me for the room again. :(

The hotel is average. Nothing unique to say about the property.

Nice staff. Hotel was clean and rooms were modern. There were some ants in the bathroom, but no other complaints.