ザ オーパス ウェストチェスター オートグラフ コレクション(THE OPUS WESTCHESTER, AUTOGRAPH COLLECTION)

Nice hotel but no vending machines and you had to go to the lobby for ice.

This is my 2nd time staying here & it's amazing. I had the executive room, very spacious, & clean. A great feature this room has is that anyone can control their own temperature we're they're sitting. The amenities are our now fully open including the pool, bar, and indoor dining. Last time I came they were just opening so this is a big plus. Whoever stays here the bathroom does not disappoint! The staff is friendly and welcoming. I will definitely stay here again if the availability allows me to.

My stay is always amazing in this hotel I love it here. My home away from home.

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

Each staff member was excellent, obviously well trained which speaks well of management. The former Ritz-Carlton facilities are lovely. In contrast, the food at dinner was virtually inedible (4 dishes with two dining) and the wine (by the glass) undrinkable with a heavy, unpleasant metallic aftertaste. Breakfast fare little better.

Central located, nice size room and excellent room service breakfast.

We called the day before coming and was told getting a room around 2 should be no problem. Arrived at 1:20. Didn’t get a room until 4:45. We were late for our nephew’s wedding. We probably won’t return.

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

It is certainly not a five star property which explains its lacking the Ritz name any more. Aesthetically the rooms and hallways are very cold as was the bedroom's temperature. There is little to recommend unless you are attending an event at the hotel.