Convenient location, close to boat pier and shops but service is okay. Breakfast has not many choice and they don’t even have coffee.
Rooftop is great to see mountains.
翻訳
ホテルからの返信: Dear Sir/Madam,At the onset, let me thank you for your honest comments and reviews regarding the experiencein our hotel, and let me assure you that your feedback is extremely valuable to us, as we striveto improve with each and every stay.We are extremely sorry to hear that your stay at our establishment did not meet yourexpectation in some aspects. Please accept our most sincere apologies for any inconvenience caused to you during your stay with us.You comments had been seriously noted down and had inspired us to re-train the entire staffand ensure that they are thoroughly trained for proper mannerisms and handling of guestsgrievances.I hope that in case you plan to come back to Pokhara, you will give us another chance to provethat your suggestions had been implemented and we meet up to your expectation.Looking forward to welcoming you again,Best Regards,Sahana SharmaGuest Relation Officer
ゲスト
スーペリア ダブルルーム
宿泊: jan. 2024
一人旅
17件の口コミ
5.0/5
とても素晴らしい
投稿: 11 jan. 2024
nice and clean hotel
the staff is very helpful
and the spa is fantastic
翻訳
ホテルからの返信: Dear Guest,Thank you for posting reviews of your recent stay with Hotel Sarowar. We are glade to know that you had enjoyed your stay.Your compliments are really appreciated and thank you for the kind words.Looking forward to welcoming you soon again.With Regards,Asha GurungGuest Relation Executive
ホテルからの返信: Dear Sir/Madam,Thank you for posting a review of your recent stay at Hotel Sarowar at Pokhara. We are glad to hear that you had a good time here at Hotel Sarowar.We appreciate your comment and recommendation, our management team has noted down the area of improvements and will work on it. We hope that we have the opportunity to welcome you once again on your next trip to pokhara, Nepal .Thank you for having chosen Hotel Sarowar. Sincerely,Sahana SharmaGuest Relation
ホテルからの返信: Dear Valued Guest,At the onset, let me thank you for your honest comments and reviews regarding the experiencein our hotel, and let me assure you that your feedback is extremely valuable to us, as we striveto improve with each and every stay.We are extremely sorry to hear that your stay at our establishment did not meet yourexpectation. Please accept our most sincere apologies for any inconvenience caused to you during your stay with us.You comments had been seriously noted down and had inspired us to re-train the entire staffand ensure that they are thoroughly trained for proper mannerisms and handling of guestsgrievances.I hope that in case you plan to come back to Pokhara, you will give us another chance to provethat your suggestions had been implemented and we meet up to your expectation.Looking forward to welcoming you again,Sincerely,Sahana SharmaGuest Relations
ホテルからの返信: Dear sir, Greetings from Hotel Sarowar! Thank you for the posting review of your recent stay with us. We have taken steps to address your concerned issues and will make sure such a case will not occur in future. Once again thank you so much for your compliments. Look forward to welcoming you back. With Regards, Asha Gurung Guest Relation Executive
ホテルからの返信: Dear Guest, Thank you for posting a review of your recent stay at Hotel Sarowar at Pokhara. We are glad to hear that you enjoyed your stay with us and that our team was able to meet your expectations. We appreciate your comment and recommendation, and we hope that we have the opportunity to welcome you once again on your next trip to Pokhara, Nepal. Thank you for having chosen Hotel Sarowar. Sincerely, Manu Bhujel Sarowar Management Team
ホテルからの返信: Dear Valued Guest, Greetings from Hotel Sarowar Pokhara!! We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at Hotel Sarowar. It is our sincere endeavor to ensure that our guests enjoy a memorable experience, and we are delighted to know that you had a wonderful stay with us.it is a feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories. We are very happy and delighted that we were able to create the pleasant experience . Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to Hotel Sarowar soon. Warm Regards, Nirupa Gurung. Guest Relation Officer.
ホテルからの返信: Dear Miyao, Thank you for posting a review of your recent stay at Hotel Sarowar at Pokhara. We are glad to hear that you enjoyed your stay with us and that our team was able to meet your expectations. We appreciate your comment and recommendation, and we hope that we have the opportunity to welcome you once again on your next trip to Pokhara, Nepal. Thank you for having chosen Hotel Sarowar. Sincerely, Manu Bhujel