イビス リール ロンム サントル(Ibis Lille Lomme Centre)

Spacieux

We were there with family for the world cup rugby. While expensive on match day, and a metro trip into town. I was expecting those things. I don't normally write reviews but both of the team members at front of desk and in breakfast area made such an effort to make sure everything was OK - and to help us as we don't speak french i wanted to say how much it was appreciated. Our rooms were compact, but very clean. Breakfast was really good and work areas handy. Some rooms are two singles pushed together - some double bed - so check what you need. What a difference a friendly, enthusiastic, welcoming team can make. Simple, and practical, but really impressed.

A really nice, clean and easy hotel. Staff were super friendly and the main socialising area was great.

The room was really small and there was only one power outlet in our room. But the staff was truly outstanding and the parking was easy.

I knew ibis hotels in the past but it seems things have changedlately. Too basic, the minimum in each room, not welcoming staff at all, they actually seemed bothered. No other languages than french (?). Need to improve at least to go back to what it was in the 90s. Too bad

We spent Sunday night (July 17, 2022) in Ibis Lile Lomme Centre, arrived late at night. Check in&out process was smooth. However, as soon as I arrived at another hotel after checking out, I found out that I left my Foreo face cleansing machine here, I contacted receptionist, unfortunately they haven't found any. I'm quite sure that I left it in the room since I was still using that in the morning before I left. Right after I left the room, there was a room attendant came in to check. Anyway, I know it's a very small chance to find it back, my mistake to forget it there but I do have trust issue with this hotel and low-medium Accor hotel brands in general

Having stayed in this hotel several times, it is difficult to find original phases .This hotel has a car park if you pay extra but there is on street parking with room available often in the evening. It is on avenue de Dunkerque one of the old main roads out of Lillle towards Armentieres and Dunkerque. Thus a good place to stay to study 1st World War towns and battlefields tours plus the borders with Belgium. The beds are comfortable. The rooms warm with good desk space. The TV and wifi works. The breakfast buffet menu is very good with boiled eggs, lots of types of pastries and different bread plus biscuits cereals and fruits. Regional cakes are available. The staff are very welcoming and helpful. Usually the room service menu is good with lots of favourite food. At the moment evening room service is not available.

Fantastic service

Mon séjour à l'Hôtel Ibis Lille Lomme a été tout simplement parfait. Le personnel attentionné, les installations impeccables et l'ambiance accueillante ont contribué à faire de mon weekend dans le Nord une expérience inoubliable. Je recommande vivement cet établissement à tous ceux qui recherchent un séjour exceptionnel à Lille.