We had a fabulous stay. We were visiting over my son’s birthday and the staff dropped off a small cake and bottle of sparkling wine during turn down service! The room was clean and quiet with comfortable beds. The hotel is walking distance to restaurants and sites of Ponta Delgada, which is centrally located to the sites of the island. It is a wonderful option!
翻訳
Laura
宿泊: มี.ค. 2024
その他
5.0/5
とても素晴らしい
投稿: 6 มี.ค. 2024
I love this hotel and have stayed there three times. I will always go back when I visit Sao Miguel.
翻訳
Stig Morten
宿泊: ก.พ. 2024
その他
4.0/5
とても良い
投稿: 28 ก.พ. 2024
Our room had a few issues, the floor wasn’t that nice. In the bathroom there were some old marks/holes on the water tap switch. And water kept spilling onto the floor from the water tap leaking. Air-condition and minibar didn’t work either. Room had a decent size and an ok balcony, fast internet, broad selection of tv channels (lots of football channels). Nice welcome snacks/drink. Hotel breakfast was good. Housekeeping was ok, although missing small stuff like we didn’t get wash cloths every day.
On our last night at the hotel (which was a really sunny/hot day) I called the front desk asking about the minibar..we wanted some cold drinks. And suggested maybe since it was not working that we could get some ice cubes. That will be 7 euros. I explain again that the minibar is not working..but still cost. So instead they sent 3 persons over one hour to fix that minibar…taking up precious holiday time for us. And end result no real cold drinks or happy guests.
But at least the air-condition worked the last night.
They hand out extra towel cards at check in (if u want to borrow towels for the hot springs), but if you lose your card, it will cost you 150 euro! Amazing price.
Was an ok stay overall though..but one would expect a bit more from a 5-star hotel. Maybe next-door hotel Marina Atlantico is a better option (from hearing from someone who stayed there).
Side remark: We have free room upgrade (gold rewards) - but still not an option in a hotel that seemed not half full.
翻訳
Dorothy
宿泊: ก.พ. 2024
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 24 ก.พ. 2024
Liked the balcony and view of the sunset with our room. Selection of pillows and soft sheets.
Afternoon high tea is fabulous!
Staff are so attentive and pleasant. Beautiful decor.
Great buffet breakfast.
翻訳
Michael
宿泊: ก.พ. 2024
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 22 ก.พ. 2024
It was a nice hotel well located. Breakfast buffet was good. No significant changes in the 4 nights we were there.
翻訳
Peggie
宿泊: ก.พ. 2024
その他
5.0/5
とても素晴らしい
投稿: 9 ก.พ. 2024
Great location
Great breakfast
Friendly staff
Great bar
Would definitely stay here again!!
They can also arrange either private or shared island tours. We did Green Tours full day tour with pick up/drop off at the hotel and we loved it!!
翻訳
Dennis
宿泊: ก.พ. 2024
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 8 ก.พ. 2024
The Staff were all excellent. The included breakfast was amazing with endless options and exceptional quality. Location is quite convenient.
翻訳
Lisa
宿泊: ม.ค. 2024
その他
5.0/5
とても素晴らしい
投稿: 27 ม.ค. 2024
It was a perfect location to go anywhere in the city and not too far from the airport.
The staff was wonderful, always eager to assist.
翻訳
Debra
宿泊: ม.ค. 2024
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 15 ม.ค. 2024
Absolutely lovely staff and amenities. Thoroughly enjoyed our stay and would definitely return!
翻訳
Douglas
宿泊: ธ.ค. 2023
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 30 ธ.ค. 2023
This is a beautifully maintained hotel with excellent staff and service. Would definitely stay there again.
翻訳
Sherri
宿泊: ธ.ค. 2023
その他
5.0/5
とても素晴らしい
投稿: 29 ธ.ค. 2023
It was an overall great stay! Wonderful location and fantastic service! The restaurant was also excellent!