It was good for the purpose of a family stay. Accommodated everyone and was everything we needed.
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Kimberly
2024年1月22日
We were having a family gathering and wanted to stay outside of Jacksonville. Our reservation was accidentally changed by the hotel. We were not sure what to expect. However the hotel front person Chase eased our concerns showed us a couple of rooms and we we ended up having a good time even know our rooms were not together. And all 10 of us enjoyed breakfast compliments of the hotel and Chase made sure we were having a nice stay. Great location and hotel was very clean!!
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Eric
2024年2月1日
Front desk attendant at check in good have been more welcoming. Everything else was good.
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Verified traveler
2024年1月15日
The carpet in the room was not clean. later I receive a text asking how the room is and when I mentioned it I was promised that someone will come to clean it. No one showed up. For a $290 per night, this is horrible service.
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Eileen
2023年12月27日
We are Hilton Honors members but I don’t remember having to request housekeeping. The first day when we left room and asked maid to fill coffee and creamer for us so she did and cleaned the room. After that the room was never cleaned again. We didn’t realize we had to request housekeeping. I am disabled the room itself was beautiful with a lot space for my wheelchair which was very helpful. We did love the room.
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Patricia
2024年1月30日
Great location. Very clean with large rooms. Restsurant accessible through the lobby.
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Janet
2023年12月10日
This hotel was pleasant, but Hilton needs to spend some time upgrading their bedding. The mattress in this room was like a BOARD! If you like an extremely hard mattress with feather pillows that don’t have enough loft left to give any shape or support for your head, this is your spot!
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Melissa
2023年11月30日
Located close to venue where we enjoyed a concert. An easy drive to St Augustine to visit historical sights, enjoy dining options and check out the amazing nights of lights displays.
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kathy
2023年11月27日
The staff was friendly and helpful. Great convenient location. They were doing some remodel outside, but didn't really affect us.