ベストウェスタン プラス パントゥーン ビーチ(Best Western Plus Pontoon Beach)

The beds need to be updated...I would have been more comfortable sleeping on a rock outside than I was in your room.My sleep was minimal at best.

It was convenient to visiting relatives in Granite City. We stayed here a year ago also and probably will again. Breakfast was adequate with enough selections for most tastes

Stayed one night and everything was amazing. Staff overnight and daytime crew were are all very friendly and helpful. The hotel was very clean and although I missed the breakfast I know it was amazing too. I took advantage of the fancy coffee machine and poured myself a latte. The area felt very safe especially since the police department is located right in front of their lot. I would absolutely stay again especially for the price. Thank you for making me very comfortable.

We were here for a wedding that started at 2 before check in. We went and spoke to Connie at the front desk and she allowed us to check in earlier so we could make it to the wedding on time. Great customer service, nice stay!

Clean and serviceable hotel in a convenient location for our needs (a place in IL near but not in St. Louis). Beds were a bit hard but not bad. Located in a sort of "hotel park" with several other hotels and not much else around, but if you don't need shopping or amenities nearby, the location is fine. Would stay here again.

I liked the people and how comfortable the beds are.

Very comfortable beds and pillows. The tub needed a good thoroughly cleaning, but other than that it was very nice. Vicki (the GM) and Connie (morning front desk) were amazing. When told about the tub, Connie offered to personally clean the tub to ensure it was up to standard and Vicki ensured we were taken care of as well. Only recommendation would be regarding the breakfast. Replace the meat (pork) with turkey. Not everyone can eat pork (health, religious, etc) however most people can eat the turkey. If not offer a no meat substitute (such as gravy with no sausage). Thank you Connie and Vicki you ladies are wonderful!

Hotel policies strictly enforced : must be 21 or older to rent room, must give an email or they will refuse your prepaid reservation, must not live within a 50 mile radius. Must clean any messes you make by accident in the breakfast area or the line cook will run to tell management. Management came out to yell at customers for spilling their yogurt on the table barefooted into the lobby. The house keeping crew slept on the couch in the lobby every morning we were there.

Stayed there previously. It's a quiet area but also has easy access to I270. The hotel is clean, the staff are very nlce.