ホテル イラ ドール(Hotel Illa d'Or & Club Apts)

Really nice place, totally worth the money. Staff are super nice, food options are great, the spa service are excellent.

What a lovely hotel. The views are spectacular, the staff were all so friendly. We were particularly impressed by the buffer breakfast. Best we’ve ever had. Thank you for a wonderful stay and see you next season x

Eduardo was efficient and very welcoming at check-in. Breakfast service (tea/coffee) was very slow but the offering and selection was excellent!

Great hotel, have stayed several times, but never get the ******* Gold Membership VIP offers as stated at the time of booking.

Stayed in apartments, couldn't fault it, staff fantastic, BA cancelled flight home staff sorted extra night and courtesy room for later showers etc no issues. Breakfast absolutely superb, omelette lady is a wizard with the eggs. Back soon as we can.

A great location with a very nice hotel and a service-oriented staff to attend to our needs. We really enjoyed Ill D'Or and we'll go back

Check in - the receptionist was disinterested, told us the bare minimum, no upgrade or vip options offered (even though these were advertised on *******). No refreshments offered. No help with luggage. No offer to store our golf clubs in the storage room downstairs (until the 2nd or 3rd day when we were coming back from a golf trip). Room - Room on 3rd floor, at the back of the hotel very small - it was the one we’d booked, but having stayed at other luxury accommodation we were still slightly surprised at quite how small it was. No full length hanging space in the wardrobe, no space to store our empty luggage and the bathroom was basically a small shower room. The room was boiling hot when we entered as the air conditioning hadn’t been switched on ready for us. Swimming pools - pool area was clean and tidy and pool was clean and a good temperature, but not enough sun beds for all guests. The sun beds in front of the hotel overlooking the bay are all ‘reserved’ with towels by 8am and the small pool at the side of the hotel doesn’t get any sun until after noon (in September) and gets no air/breeze so is terribly hot. Overall feeling about the hotel is that on the surface it looks beautiful but sadly we were somewhat underwhelmed by it. We have stayed at a number of luxury/boutique hotels and this just missed the mark, which is a shame as I expect that for their ‘regular’ customers they go the extra mile.

Location perfect. Quiet lovely views and pine walks. Hotel clean and safe. Room allocated tiny twin, which should have been a double, at back of hotel with view of huge extractor and noisy air con unit. Outside door cleaning cupboard door always open. Didn’t ask to move as only stayed one night. Reception rude and unhelpful on arrival. Eve food on restaurant terrace and breakfast was excellent. Service very good. But bar food and drinks were dreadful. Salads very dry and club sandwich soggy. Cocktail worst I’ve ever had. However the location and view was gorgeous. Hotel ok for a short break but wouldn’t personally stay for longer as the offering is inconsistent. Unfortunately it put me off using the spa.

Located in a quiet area of Pollença, this hotel is highly recommended. Great breakfast and hotel facilities - we can’t wait to return.