Silkari Reflections of Port Douglas

私は通常、中小企業にはとても親切ですが、これでは命を落としてしまいます。午後5時頃に到着しましたが、オフィスには誰もいませんでした。何か必要な場合に電話できる電話番号がありました。国際電話を購入しておいてよかったです。ただし、電話番号には市外局番や国番号がなかったので、Google で検索する必要がありました。女性は答えて、鍵はあなたの部屋にあると言いました。ドアは解錠されています。私たちは部屋を見つけましたが、すぐにマスト/カビの臭いがしました。鍵は決して​​機能せず、金庫の鍵も機能しなかったので、部屋を出るときは開けたままにしました。私たちはそこに4日間滞在しましたが、誰もオフィスに来ませんでした。プラグを抜くためにソファを引っ張り出さなければならなかったのですが、そこは汚かったです。ベッドの毛布はとても臭かったので使用しませんでした。食器も臭いがして味が悪くなるので、使う前にすべて洗いました。氷もひどかったです。洗濯機はコードを与えるかのように失敗し続けました。プールはリラックスできましたが、掃除機をかけることができました。移動の際に助けが必要だったので、隣のホテルで働いていた女性が助け​​てくれました。誰が顧客対応の仕事をしていて、状況が大丈夫かどうかを確認するために決して現れないのかわかりません。あるいは、何か必要なことがあれば。このご時世、ビジネスには気の毒だが、これは失敗して当然だ。

It was an absolute pleasure to stay at Silkari Reflections. The unit was exceptionally clean, well appointed and beautifully spacious. It is also in close proximity to restaurants, shops and beach. Nothing was too much trouble for Crystal, she made our stay there just perfect.

Great spot close to beach Easy waking distance to shops and eating places Pays to book for night meals The apartment was well maintained and clean Would definitely return loved it Pool area was nice as well Downside beware when booking on *********** use a credit card that does not attract bank fees as these apartments are a partner in Amsterdam if you read fine print which I didn’t understand till payment was processed on credit card statement I could have used another card but being an Australian living in Australia booking an Australian hotel didn’t think this should happen so BEWARE

Great location, central so near all bars and restaurants but far enough away to be nice and quiet. Literally 1 minute from the beach. Clean, comfy beds, good shower, efficient air conditioning.

We had a snafu on our first night because, it seems, ******* failed to alert the property of our reservation. Jen found alternative lodging for us on our first night. The next day, Shannon and Crystal got us into our original booking. We liked it so much that we extended our stay — to make up for the night we lost. Highly recommend the great people at Silkari.

Reflections is a great place to stay with access to all of Port Douglas' amenities

Good sized comfortable apartment in great location. Apartment was pretty quiet considering great central location. Well appointed kitchen with everything you’d need for catering on a family stay. Supermarket a short walk away. Bathrooms generously sized and good water pressure. Some aspects were a little tired but overall a pleasant stay. I wouldn’t chose this apartment for the pool - which was pretty small and not much room fit more than one family poolside at a time. But the beach is very close and much more scenic.

We stayed for a week and really enjoyed this well laid out, spacious 2 bedroom apartment. Luckily we requested the top level which was bright and airy. As mentioned, lower rooms may be rather dark. There were a few issues to be fixed (a broken towel rail and a microwave compartment cover which did not stay up) and Crystal responded quickly fixing both. Strange that these issues were not reported earlier. The bbq was basic but did the trick. We didn’t use the pool but pool/beach towels were $5 to hire. There were a few beach chairs to use which were handy. Would we stay there again? Yes.

Our least favourite accommodation during our recent 3 week trip to Australia. If position is your priority then I would recommend as it’s walking distance to the beach and all the shops/restaurants on Macrossan St. However, we found our ground floor 2 bed apartment to be dark, no privacy, no view and certainly not the tropical balcony view we were expecting. The sofas were comfy but there was a general feeling of being not quite clean. The floors felt dirty, our feet were filthy after taking our shoes off when we arrived. Items in the kitchen needed cleaning. Compared to similar accommodation in Palm Cove this was far more expensive but far less quality. Didn’t meet our expectations.