We booked to stay at this hotel and got a written confirmation. A few days prior I wrote to them and said we would be settling the bill in full before arrival. I got a response from Tim the Manager that they were full and couldnt accommodate me. I called and asked where they clause was they would cancel my booking if I didnt pay a deposit and they acknowledged it was left out of the mail. Why didnt they just call me or ask for payment I would have gladly obliged. Tim didnt care, was rude and I will never stay there ever and will advise my P E friends too. Disappointing hospitality !
自動翻訳