When checking in, we were originally assigned a room on the adults only floor, but we clearly booked with our 6 year old daughter. We had to wait for this to be sorted even though they could clearly see that we had a daughter.
The view from our balcony was poor. We could smell greasy food being cooked down below the building. The smell wafted into our room, so we could not use the balcony or open the doors.
It took us forever to get the lift everytime we wanted to leave the apartment. This is not sufficient enough for guests to move about.
The tennis court was too small to actually play on and we lost our balls over the fence. We couldn't retrieve them because they were on someone else's balcony.
We didn't have enough towels and when we asked for another one via the phone, we were told we had to come to reception to get another one ourselves. So we had to spend ages on the lift again for their error.
We will not be staying in this apartment again.
自動翻訳