Average at best room we stayed in many hotels and would say this was Average the weather was poor so couldn't enjoy the pool on top but for the room was Average
翻訳
ゲスト
スタジオ (途中下車)
宿泊: 2024年2月
友人との旅行
6件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年2月21日
陰錯陽差來到port Macquarie…然後這個酒店很醒目很地標…工作人員很熱情的接待了要入住的我們 the room is so huge…way more than i expected
The check-in process was smooth, and the staff were undeniably nice and friendly, which was a great start. However, I did find myself a bit taken aback by a $200 pre-charge for potential damage to the room—a practice I haven’t encountered outside the USA. This might reflect the type of clientele the hotel usually attracts. After a luxurious week on the Gold Coast, where I enjoyed a beautiful apartment for $250 a night, this studio room felt like a letdown. The $250 price tag for a studio with no view and just a double bed seemed steep in comparison. Granted, I was only staying for one night, so it wasn’t a major issue, but it’s worth noting. On the plus side, the hotel is conveniently located close to eateries, shops, and other amenities, making it a practical choice if you’re planning to explore the area. The car park is a bit tight, so be prepared for that. The heated pool was a nice touch but was a tad on the cold side. Overall, while the location and service were good, the value for money didn’t quite meet expectations, especially when compared to the fantastic accommodations I enjoyed earlier in the week. If you’re in the area and need a place to stay overnight, it’s perfectly fine, but just be prepared for a basic experience at a premium price.
翻訳
ゲスト
宿泊: 2024年8月
カップル・夫婦での旅行
2.0/5
投稿: 2024年8月24日
I rarely write a review but felt the need to help others avoid our experience. We booked (as we normally enjoy ) Mantra properties. We asked for a quiet high floor for very light sleepers. What we got was 2nd floor right on a very busy main road & over a roundabout. The hoons & rev heads made the traffic noise even worse after 10pm & continued til early hours. Then at 5.20 the street sweeper went up & down the street plus motorbikes & lots of traffic noise again . The apartments don’t have double glazing. It was a horrible & long, noisy night & we were glad to leave very early. Also the driveway entrance is so high your cars scrape on their undercarriage. We are mature people & the shower over the bath was hard to get in & out of & a slip danger to older people. Perhaps our fault for not asking if it was a separate shower but obviously the building is old. The apartment was clean & comfortable but nothing made up for the traffic noise. We hope our review will save others the same awful experience.
翻訳
DeborahJ1385
宿泊: 2024年8月
その他
4.0/5
とても良い
投稿: 2024年8月23日
Good central self-contained accommodation with a balcony. The room was clean, spacious and the bed was comfortable. Free parking was also provided. Would happily stay again.
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ゲスト
宿泊: 2024年7月
カップル・夫婦での旅行
4.0/5
とても良い
投稿: 2024年7月21日
Handy location, parking able to accommodate most 4wd's. Studio room we were in was comfortable and functional. LG tv was clunky to stream, and wifi was pretty slow. No washing machine in the room, only a common use one on each floor which was always in use each of the dozen or so times we walked past it. Kitchen was good, although only having a bar fridge will restrict longer stays, food storage wise. Overall okay for short to medium duration stays
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ゲスト
宿泊: 2024年5月
家族旅行
3.0/5
投稿: 2024年5月12日
I came here with my sister arrived and the staff were welcoming and lovely, room appeared clean although it definitely wasn’t ‘seaview’ room we paid extra for… more like a water inlet on the side .. it was a bummer but we weren’t to fazed until…. Tv didn’t work Internet didn’t work Coffee machine didn’t work Food under couch cushions from previous stays We phoned reception after hours (possibly (7/8pm) and asked for the tv to be fixed - I was told to let the staff know in 5 min if it still wasn’t working.. however the male staff member arrived unannounced and just walked in - it was very uncomfortable. I would not recommend staying here
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ゲスト
宿泊: 2024年2月
家族旅行
5.0/5
とても素晴らしい
投稿: 2024年2月2日
Quality spacious exceptionally clean room.Friendly staff with a great roof top pool heated at 29degrees, the kids loved it, bonus fresh pool towels every day for our use. Sauna and quality gym and free security parking a bonus. Exactly what we loved.
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ゲスト
宿泊: 2024年2月
その他
5.0/5
とても素晴らしい
投稿: 2024年2月2日
Such a lovely hotel! The staff, the apartment, the rooftop and the location are all amazing! I found the staff went above and beyond for us during our stay and were happy to accommodate our requests. Our room was clean, spacious and very reasonable for the price. Within walking distance to most things in town, would highly recommended! Definitely family friendly :)
翻訳
ゲスト
宿泊: 2024年1月
家族旅行
1.0/5
投稿: 2024年1月16日
When confirming our booking it was noted we were a family with young children. We were put in a room at the rear of the hotel that faced a NIGHTCLUB!!!! We could not sleep in our room on the Friday evening due to the horrendous music coming from the club and the youth that were standing outside the club directly in front of our hotel room screaming, yelling and swearing until 4AM!!! We had to lay on the floor with the hard lounge pillows in the lounge room and could still not sleep due to the noise. We complained to the management as we were paying $600 a NIGHT and they could not care less- they had no empathy and did not offer a SINGLE compensation. We paid over 2 thousand dollars for a 4 night stay and are beyond disappointed. We will never stay here again. NOT family friendly. I honestly do not know how management sleep at night knowing full well they are placing families with young children in a hotel directly opposite a nightclub!! Absolutely furious!!