Best Western Resort Hotel Conference Center

The pool was really dirty. The rooms were just alright.. for $160 I was expecting it to be a more classy hotel room. Old furniture. Hard beds. But the staff were friendly.

Check in was a breeze. The room was comfortable. Pool area was well kept, stocked with plenty of towels Breakfast was very good. Despite the snow and slush from the recent snowfall, the entryway and lobby area were very clean.

For the cost of the room it was definitely subpar. The room was dirty including spots on the sheets, large stain on lampshade, bathtub not cleaned very well.

We enjoyed our stay overall! They were very friendly and helpful, rooms were nice and beds very comfortable. We really enjoyed the breakfast which was great especially the pancake machine and eggs and sausage wide better tasting than most. Family enjoyed the nice pool and hot tub.

Best hotel in the Portage area. The rooms were clean and they were accommodating with our request to have a certain room. Our room had a king bed and the only thing I would change would be having a couple of extra pillows or bigger pillows for the bed. We have family in the area so we’ll be staying again in the future.

The bed was very uncomfortable! It was too stiff. I barely any sleep, otherwise everything else was fine

When we entered the room we were greeted by two insects crawling on the wall. We were a bit cold and found that the heater in the bedroom was inoperable. My wife tried the whirlpool and couldn’t get enough hot water to fill it. Finally when we awoke we found the area around the tub flooded soaking our clothes in the luggage. Horrible. I challenge you to follow through Michael Gleisberg 952-484-3270

Everything works. Water pressure in shower could be a little stronger

It was ok. Breakfast was great with many options and good coffee. The room was visibly dirty at checkin with greasy hand prints still all over the appliances and mirrors and hair in the tub. Could be a great place just need more attention to cleaning.