First the good...The staff are very helpful, polite and welcoming, the room was very nice, the lounge and gardens were good places to be and well kept. Now the not so good...paying a £50 upfront cost for nothing on arrival and not paid back until "a few days later" no tea or coffee in rooms (to save money) TV only worked on a couple of channels (cheap internet) the beer was super expensive, 40% more than all the pubs and restaurants in the town, £7 a pint of "cheap" lager! The pool was ok but the jacuzzi...my farts produce more bubbles! The breakfast was the meanest I have ever experienced from any hotel I have stayed at (again to save money) because of that I cancelled our evening meal and we ate out, and to top it all, the room next to us decided to have a party at 2.45am until 4 in the morning, not the hotels fault but certainly didnt help. We dont mind paying a premium price for a premium service or quality but, it was clear to us that this hotel charges top dollar but short changes on what they supply, I would say, stingy. Dont let this review put you off the hotel, it is very nice and Falmouth is a great place to visit, but maybe the owners/management should think about not penny pinching and perhaps being 10% more than down town and then maybe people would stay in for the evening too.
自動翻訳