Hyatt Place Portland Old Port

Awesome hotel. Its in the perfect location in the old port. Staff was very friendly, room was very nice. The only thing is we thought the pillows were a little firm. But thats really minor. Bed was very comfortable. Nice breakfast in the morning as well.

The only concern I have is that while we were checking out a homeless man wandered into the lobby and used the bathroom. He went unnoticed upon entry and after he used the bathroom he headed right over to the breakfast area. It was a little concerning that no one seemed to notice or care as people could easily wander the halls as well.

Great staff on reception, warm, welcoming and knowledgeable. Wonderful location. Modern and comfortable rooms.

All staff were very friendly and there is so much to do around the hotel. Ashley the works at the hotel bar is amazing at making drinks!!

Fabulous location! Extremely comfortable room. Staff were all helpful and kind and the breakfast was really good.

One could walk everywhere from this property. It was great! The pillows are terrible but everything else was good. The coffee was decent!

Everything except the breakfast was top notch. I know I shouldn’t complain about a “free” breakfast, but come on at least make it edible.

My second time staying at this hotel, and the experience was amazing. The staff members are professional, courteous, and friendly. The room is spacious, comfortable, and most importantly, quiet. The free breakfast offers a wide selection of high-quality options that are all delicious. And the price is more than reasonable given the location and the amenities. I look forward to staying here again in the future.

Our room wasn’t ready till 5:30, we had to cancel our NYE reservations and it took 25 minutes to get our valet after checking out the next morning. Need to staff better.