Very good, provided breakfast, room service is available, but the air conditioner was not cool enough
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ゲスト
2024年2月6日
Wow! We loved this hotel. From the friendly staff, the standard of service, and the fabulous art deco architecture and design, it was an absolute pleasure staying here. The bedrooms are very spacious with fabulous bathrooms. If we return to Prague, we will be booking this hotel again, without hesitation.
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Robert
2023年12月19日
The property is very nice, the area was safe and in close proximity to transportation, restaurants, sites, etc. The rooms were large and comfortable. But beware you’ll be paying for EVERYTHING. No complimentary water on arrival, no water in the lobby, ice upon request...if you're lucky. I also didn't appreciate the poor communication and retraction of services provided. But I won't get into it...lesson learned.
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ゲスト
2023年12月15日
Wow !!! What a fantastic hotel On arrival at the hotel met with Jam who dealt with our booking in quickly and very politely. Room was excellent, very spacious and comfortable. Breakfast was absolutely fantastic - so much choice and replenished regularly. Directly opposite the tram stop for the Number22 tram which was really useful We had 3 nights here and would highly recommend staying here
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ゲスト
2023年12月4日
The heating in the room and radiator in the shower was not working, we found a bunch of hair in the shower.. The receptionist with red hair told us that everything will be fixed in 2 hours, but after more than 5 hours we found just radiator in the room. Heating was not fixed.. I want to say big thank you to young receptionist (if I remember well hes name is Daniel) he did very profesional work, manage everything very well to make us happy, changed the room where everything was perfect.
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ゲスト
2023年12月1日
Inflexible. Not budging on part refund request as had to cancel trip today for travelling tomorrow as husband really ill. Friends booked for 5 nights per couple on my recommendation. Won't do that again! Yes there are rules but there is also empathy.
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ゲスト
2023年11月8日
If you like being a little bit away from the hustle, bustle and can appreciate 1920-1930's feel then this is for you. Staff were very polite and quick to greet us in our native language, we can both speak basic cezch however the staff were more than happy to communicate in English and made us feel very comfortable. The room was clean and well presented with more than enough space to store our stuff. Breakfast was great also with lots of different options to cater for every taste.
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Verified traveler
2023年11月1日
Very nice surprise how large and comfortable the room was, clean and nice. Would recommend it.
In a calm area a bit from all the crowds which was lovely