The only positive trait of the accommodation is the location, absolutely close to everything in the center. However, the “service” and the “host” cannot be rated tbh. They are absolutely ignorant and repulsive with the Guests, does not respond to phone calls, not even in emergency. The management should really change the staff and build up a customer service. As a receptionist myself I would be truly ashamed if I would treat our Guests in Budapest like this… Fortunetaly other tenants in the building knew about the situation, helped us with all our upcoming issues (even with the emergency) and seemingly they were very sorry that we chose the place and had to encounter this treatment by the “host”.
自動翻訳