Emanuele
2024年2月11日
Our recent experience with Bovey Castle was deeply disappointing. We had our reservation cancelled abruptly because we were bringing our cat, despite having no such issues in the past. The Deputy General Manager's handling of the situation lacked any personal communication or courtesy, leaving us feeling utterly disregarded as guests.
This incident raises serious concerns about the hotel's customer service. As a result, l urge fellow cat lovers and pet owners to reconsider patronizing this hotel. It's crucial to support establishments that value all their guests, including those with furry companions.
自動翻訳