Words cannot do this hotel justice! We arrived and I'm total honesty I was in a very disgruntled state as my luggage had not been put on the damn plane so it was still back in Manchester and our experience of help at the airport had been lacking to say the least. That all changed when we walked into Sunrise Beach. The hotel is beautiful and everyone from the receptionists, to the bar staff, cleaners, kitchen staff, waiters cannot do enough for you. Literally it meant that the luggage issue was just a minor inconvenience for the two days as we were just so swept off our feet by how wonderful everything was! Special shout out to the Tui rep there - Daniel, he sorted the luggage issue swifly and with extreme efficiency. That guy is a credit to tui and honestly took all the hassle out if it for us, Daniel thank again for everything! Back to the hotel, it is in a perfect location, the room we had was wonderful! We booked a Seaview suite and it was worth every penny and spotlessly clean, housekeeping came everyday and you can't fault them at all, lovely comfy bed too. The food at this place is second to none,the option to dine in the resturants around the hotel is brilliant! We did the Asian, Brazilian steak house and Italian resturants and the food amd service at all were excellent. The food at the actual hotel again is just wonderful. Special mention to head Chef Jackis - he personally made sure my husband had a soup option if the one on wasn't one he liked as my husband is a but if a picky eater. Jackis went out if his way to ensure my husband was enjoying the food, explaining on our last night that he too is a picky eater so wanted to make sure my husband had food he could enjoy. We found this very touching that he cared to ensure the guests could enjoy their food- there was always something for my husband to eat but that one night he couldn't eat the soup as it was a flavour he didn't like and Jackis was determined to make sure he had one he could enjoy. They really do look after you here. Which brings me to Justine! Our lovely lady behind the bar who looked after us during the day, bringing us our drinks, crisps and nuts and on our last day checking on us to make sure we realised the time so as we wouldn't miss lunch before our flight. Justice you are such a star, thank you! We miss you! So If you want a holiday with amazing staff, a beautiful clean hotel, wonderful food and in a fantastic location right on a beautiful beach then book here, you won't regret it! See you in April Sunrise Beach! Thank you again
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