ドゥエ ルネ リゾート ゴルフ ＆ スパ(Due Lune Puntaldia Resort & Golf)

We stayed 10 nights at the end of September and beginning of October 2023. This is the second year in a row that we come to the five stars Due Lune hotel. We usually prefer to change place at each vacation in order to explore new spots; this time however we wanted to come back because the place is special. Five stars for us means the hotel is one of few places in our personal short list that we want to visit again. Several things make the place out of the ordinary: the harmony of the gently descending grassy slope opening on the secluded beach, the airy patio where one easily forgets time while contemplating the vista, the looming presence of the Tavolara island in the horizon, the architectural design of the hotel, the general kind and relaxing atmosphere, and last but not least the gentle, professional and attentionate management and staff. On the practical side, the hotel is very comfortable, well located in the San Teodoro area. It is a very good place to go around to nearby beaches and villages. The hotel beach itself is very nice, very relaxing, as well as a good departure point for longer swims. For sure we would like to visit the Due Lune again. (We also wrote an opinion on the Due Lune in October 2022 that still holds.)

Marco our bartender was amazingly helpful! All the staff were super efficient and the property is overall gorgeous!

Great location with outstanding service, especially at the lounge bar by Marco and his very professional and kind team. Having a drink on the bar terrace is worth the trip to Punta Aldia. You can find good hotels everywhere but people make the difference, always. We’ll come back to enjoy your drinks soon!

very friendly and professional . you will be welcomed in a “family style” hotel. If you are looking for a quiet charming place , including golf , pool and beach (small) with good service go for it. Marco -chief of the bar - and all the personnel coached by a very friendly director made my stay enjoyable !

The location if this hotel is beautiful, very pretty with the gorgeous golf course , landscaping and coastal views. The food and drinks in the hotel are very expensive and they do not even provide a fresh water source. You will receive a bottle of fresh water on arrival and you’ll be charged for water for the duration of your stay. The bar staff in the hotel are wonderful, However we were not impressed by the breakfast /restaurant staff or food. We ordered food at The beach bar and realised why it was empty.. We were attacked by lots of wasps which completely ruined our lunch. On departure the hotel refunded this meal after we complained. Our bathroom had just been plastered.. whilst tidy the walls needed painting to finish off. We paid for a junior suite so expected this room to be immaculate. It was not. For us it needs much improvement to give the customer the 5* service it claims to deliver. Our advise is eat lunch & dinner in the marina .. The food there is excellent and much better value.

We stayed at the Due Lune hotel for 8 nights, from end of September 2022. It is a family-managed hotel, located in a spectacular setting facing the sea and the rugged and impressive Tavolara island. The Due Lune opens up on a gentle grassy slope leading to the private beach. We like to swim and snorkel for extended periods and it was a good place to practice, with enough boulders and rocks to hide fishes. We had a Seaside Deluxe Double room, large and airy, nicely decorated with huge painted stone slabs. The balcony was facing the sea. We felt very cosy in this room. The staff was kind, attentive, and professional. A special word of praise for the management, which was always willing to share local information; it has also been very helpful and accommodating when we had to change travel plans at the last minute and extend our stay in an unexpected manner. The breakfast buffet was very good. We only had dinner once at the hotel, which was excellent. We appreciated the fact that we could have spaghetti alla bottarga although it was not on the menu: we just had to ask for it. The gym was fairly large and well equipped: stationary and elliptical bikes, treadmill, weights, long rowing machine, and so on. We have stayed about ten times in various places of Sardinia and experienced diverse types of accommodation. The Due Lune will be at the top of the list for our next trip.

The hotel looks beautiful, and it is indeed beautiful. The staff, service, and treatment is some of the worst I’ve received in any of my travels. We came for our honeymoon and couldn’t leave fast enough. First, the bed and breakfast rate only includes toast and coffee/juice. When I requested room service and opted to pay 14€ for some eggs and 11€ for fruit with a delivery between 9 and 9:30, we were awoken at 8 with only toast. The staff was constantly knocking on the door while we were trying to finish our breakfast to the point it was intrusive. We did not eat dinner at the hotel because of how we were treated by unfriendly staff — we walked to the marina and chose to eat there — this was the only time we were made to feel special — our honeymoon was celebrated by the restaurant with two special drinks which were very appreciated! I then tried to surprise my husband with reservations in town and we were told sorry, we can’t get you a taxi. When we inquired about renting a car, the hotel said they would look into it, but never got back to us. All the chairs at the beach were constantly reserved but empty — we were asked to move numerous times because chairs were reserved, yet they were empty all day — so we opted to walk to La Cinta and go to the beach there instead — the water is much nicer there. We signed up to play 9 holes on our last day, only to be shoved in a line with 7 other golfers — we only ended up playing a few holes and left early because it was taking so long — then we were scolded for only paying 1 greens fee when there were two of us (they never asked us how many golfers) which we were more than happy to pay even though we only played a few holes. I have no idea how this hotel is rated a 5-star hotel — there is nothing about this hotel other than the view that is worth that rating. The staff is terrible and has absolutely no idea how to make anyone feel welcome. I would never ever stay here again — we couldn’t leave fast enough.

In the hottest season and day, the AC was broken and 3 reports of its malfunction never got it fixed. I was asked to sleep with the doors open for air. No compensation, only a robotic "I'm sorry madam" there is nothing I can do.

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