When we arrived we had our 5 pound service dog. I did not bring the service ID card. The front desk manager was EXTREMELY rude and would not let us check in with out it, which I understand, but here attitude was very disrespectful. We paid in advance for our high end suite(over $500 USD) through tirp.com and she told us that was basically our problem and they would not do anything to help us get our money back. Since we are Marriott Bonvoy members I thought they would have offered to call another Marriott property nearby that accepted dogs to help us(like the Westin where we ended up). Not only did she say she had no suggestions to help us, she summoned her security team that we found completely inappropriate and intimidating. DO NOT EVER STAY HERE. They treated us like American trash.
翻訳
Gaby aún
キングルーム(ガーデンビュー)
宿泊時期: 2025年2月
友人同士
27件の口コミ
4.0/10
投稿日: 2025年3月6日
Room paid garden got back to the garbage. Old rooms strong stinky smell. Very humidity. Shower bathroom good pressure. Water in the room not included $$
I booked Breakfast included. Capuchino extra $$ expreso extra. Service too slow. Nefasto
Room price 289 usd per night + 30 usd extra taxes.
Service too slow.
Near golf area. Good point
翻訳
ゲスト
キングルーム パノラミックオーシャンビュー
宿泊時期: 2025年1月
ファミリー
1件の口コミ
10/10
とても素晴らしい
投稿日: 2025年2月28日
This Marriott does not disappoint! We have stayed here twice!