プラザ ペリカノス クラブ ビーチ リゾート オールインクルーシブ(Plaza Pelicanos Club Beach Resort All Inclusive)

Todo estuvo muy bien

We stayed in this facility for 10 days, and it is our second time coming to this resort. The food was great. The staff were unbelievable. All of the other hotels in the area have some kind of security staff. This hotel does not. Nothing bad happened...so please don't let me scare anyone off. However, there is no one enforcing the rules about people staying in the pools after hours. No one is monitoring the hallways to make sure teenagers, etc. are not screaming and yelling in the hallways. We got a room on the first floor facing the smaller pool. We could just walk out of our patio door...I loved it! Most of the time we did not even lock this door. We had no issues. The waiters are fabulous! They really look after their customers!

The staff at this place is what makes it. They all try to go above and beyond. Theres a couple staff that always keep myself and the group I travel with coming back over and over.

Supposed to be a non smoking resort yea right. The pool bar staff are well aware of it. Kids were allowed to urinate in the planters by the pool.11:00 and adults and kids running around being noisey.

the bartender in the dance club was excellent. personable and was a joy to stop and see. he really enjoyed his job . many of the others were just there taking up space

Older resort. Could use just a minor overall and fix up of each room. The bones are there, just everything is old/falling apart like the TV, phone, desks, some mattresses are really old, the shower heads should be replaced, the plastic pool chairs, the fake grass at the pool and the broken pool tiles. If you're use to 4-5 star resorts, this is likely not the place for you. The food was surprisly alright. Night time entertainment wasn't good. Primarily a resort for locals. I wouldn't stay here again, but I didn't overly dislike the place. I'm not a picky person though, sunshine is sunshine!

I made a reservation last minute and we arrived to the hotel and they ask us to pay again because the front desk doesn’t have info of our pay . They told us that the reservations people leave at 6pm and they can’t check our payment , they make us wait for more than 1 hour the manager show up we end up paying one more night and now doing the check out they told me that i will get my money back in 2 or 3 weeks just because they don’t have someone to check if we pay or not . I don’t recommend this hotel . Some of the workers were cool thats the only good thing

Good for the price we paid. Slight confusion as there are 2 properties with the same name, so expectations were based on the fancier location, but we were staying at the other Plaza Pelicanos Club, not Plaza Pelicanos Grand

The pictures on ******* do not compare to the current conditions of the hotel. Very run down and dirty. Most staff do not speak English. They were very unhelpful when I brought up the issues. Asked them if we could move to different rooms, we were told no and that they were all the same. We asked if we could move to their joint property across the road (where we would have to go for dinner) and was told we’d have to attend a sales meeting (timeshare) to do that. Our rooms were on the main floor facing the pool area with patio doors that had very flimsy, old locks. We felt unsafe. The Al la carte restaurant was closed when we arrived mid afternoon, the cafe had lime jello and sandwiches looked old with curled up bread. There was a mini buffet set up that was at best a 3/10. It’s was the only option as dinner wasn’t until 7pm. We decided we were not staying there. After that point, they refused to help us. Their only response was for us to call *******. We were unable to call out on our cellphones, so we asked for their help to call. They refused. Finally had a family member call ******* from canada, and have them add me to the call.