プンタ カナ セブン ビーチズ(Punta Cana Seven Beaches)

Nice and clean

This property is great for local experience! I have been to all stars type places, and this place is great in my opinion. Grab supplies from a few blocks away for a week or month. What i paid for a week in January, I was more than happy.I probably could have tipped a bit more.

If I could give this 0 Stars I would, Take this review very serious I have stayed in over 4000 Hotels in my life. First and foremost just DO NOT STAY HERE even if it is $50 A WEEK! I promise you anywhere is better than here. If you want to take some roaches home and start a path down the road where it will cost you or your apartment complex and neighbors hundreds of thousands to get rid of these pests, or if you already have them and you are bringing them with you than so be it, but if you are a person who cares about your hygiene, keeps a clean house and does not like bugs this is NOT the place for you. IF you want to have a nice evening inside and watch some TV after cooking a nice meal and be in a cool environment DO NOT BOOK HERE! There is no Air conditioning in the living room and the TV is like a small monitor attached to the wall that can not be moved. IF you want to have a comfortable pillow, DO NOT BOOK HERE! The pillows are the thinnest I have ever seen. If you want a clean comfortable bed, DO NOT BOOK HERE! The bed had stains of all sorts and lots of questionable black specks including baby roaches, these were dead I think, I didn't stick around to see. IF you want to have a closet to hang your cloths and a mirror to check your self out in, you guessed it, DO NOT STAY HERE!! My closet had a broken mirror that was duct taped back together and the closet door wouldn't even open. Finally if you want a reception with real security that will be available if you need anything or have a problem, DO NOT STAY HERE!!! Not 1, 2, or 3 times did I and or *********** try to contact this property to request my refund with no response but 4 times and still no reply. Also when I arrived the reception was not there and I used google translate to communicate with this guy who had no name tag or anything indicating that he worked there indicating he was security. He told me he needed payment and would need to keep my passport until payment was made but the booking was supposed to be prepaid. This was a complete crap show. They took payment is Euros for whatever reason. If you want to stay at somewhere modern, clean and comfortable, DO NOT STAY HERE!! Even if it free!!! Unless your homeless then at least it's a home. I have stayed in over 4000 hotels over the course of my life and this would rank top 10 worst if that gives you any idea. If this review helped you at all please mark as helpful and follow me for more reviews around the world.

I like the price with *******, I rebook and jack the price. You only get one towel per guess. But, at less ther change it every other day Also, with the bed sheets. The extra and change every 5th day. The bricks are lose especially around the pool. I got bitten by mosquitoes and lots of fly. So, long you don't open the window it fine. Is pretty quiet during the week days. I was able to relax.

I arrived and was given a room immediately next to the busy reception office. There were used towels left. I was then transferred to another unit after complaining of the room. The next room was not any better. There were amenities left such as coffee maker and safety box did not have batteries to use. The trash in kitchen was full. And some dishes were dirty. The safety box was not usable at all. Very disappointing period!

The freezer smelled bad, the toilet seat was falling off, everything looks old, the fridge handle on one of them was gone, most things were cheaply done and made. The shower doors didn’t even go together, leaving a huge gap and caused water to go everywhere on the bathroom floor. Some rooms smelled like piss. None of it felt luxury, if anything it looked like it tried to be luxury but failed in so many ways. Not worth the money.

I have had the worst experience in this hotel I did my check out on February 25,2023 and realized that the pouch where I had $8,500 in cash was left in the room we then contact the property they answered and hung up the phone and continued calling and no answer we then assumed the office would be closed. Next Morning Feb 26th at 6:30 am thinking they were open already and they opened til 9am I spoke to management and the workers and had no solution instead of helping us with the issue they would speak between themselves. I contacted the police where now there's an investigation going on, we are now waiting on a response.

Great customer service from staff. Took care of my needs.

They never change our sheets or towels during the whole trip (6days) we had to ask for toilet paper and more towels, they never came in to change the garbage or sweep and mop the floor, when we arrived they told us that they would do it every other day but it never happened i asked multiple times and nothing..