Mercureホテル 青島五四広場山東路

It is fantastic and excellent. Staffs and all crews are very service minded. If you are treating people well, people will treat you better sometimes. We look after the room too and all amenities reasonably well too. Will stay here again when we come again and will recommend friends if they ask me. Just a little suggestion if possible, the main dishes and desserts of breakfast to be different each day or two as it gets a bit dull after 5 nights stay like us even though they are all actually delicious.

平時很少吐槽華住會的酒店。不過這個美居真的是槽點滿滿。 ---客觀説，設施和位置不錯，房屋朝向不錯，氛圍可以。 但是，軟性的服務差的太多了： 1-- 空調居然出了兩次問題，都得找工人來修---第一次是不開空調狀態下有異響、並且開到三檔的風有類似葉片的響動「一直沒解決」；第二次是居然直接不製冷了。維修師傅也不説普通話，聽不怎麼懂。 2-- 房間的打掃有一天上午十點出門，掛牌。到了下午五點回酒店都還沒打掃。讓人非常不爽。後來保潔阿姨説當天衹有她一個人值班，另一個人請假.... 3--空調晚上非常冷，吹的後脖子疼。設計非常不合理。 4--梳粧鏡的開關居然一直都是亮的，晚上關也關不掉，衹能找東西擋住。

房間很寬敞明亮，床也很舒服😌一覺睡到十點鐘。 本來預訂的套房，覺得挨馬路有點吵，前台小米跟小張不厭其煩的幫忙確認哪個房間比較安靜，確實很耐心也很nice. 穿着風衣的小米再配上高高的鼻樑就很帥👧

The hotel is relatively new. It is easily located from Ningxia subway Station exit D. Upon exiting, turn left and go straight till you see KFC, then continue to follow the walkway for another 200m till you see the hotel on your left. The room was spacious with firm bed and clean linens. You will get a soft and firm pillow which you can choose to sleep on. Shower and toilet is separated which was great. You also get welcome soft drinks in your room. Check-in was quick and front liners were truly helpful with suggestions and directions. You can also make your own coffee at the lounge when going out our coming back late at night. Bottled water was also freely available. Overall, with such high standards maintained by the Mercure Hotel group, it is no wonder guests often return to stay. We really appreciate the efforts put in by the staff and would like to say a big thank you to them. The icing on the cake was a parting gift when we checked out on the last day. Till the next visit.

房間很乾凈。通風透氣。住得舒服，安靜。連續兩晚，服務也很好，交通也方便，吃也方便。感覺很好。

孩子喜歡美居，我們臨走時又特意訂了一晚，新開的挺好的～