ホテル シャトー ローリエ ケベック(Hotel Chateau Laurier Quebec)

The staff were friendly and helpful and the room was updated and comfortable. Unfortunately it was a long winding walk from the lobby in section D and the view from the room was a brick wall. The hotel is really close to the old town and the park. Quebec City is lovely. Bring your cross country skis and skates in winter and join the locals in the park!

The specific room I was provided was adjacent to main entry. The walls are paper thin and you could hear folks entering the building as early as 5am.

When I arrived, the staff helped me a lot with my reservation. Unfortunately I don't have her name. What I didn't like was the staff in the evening, the lady was not "happy" to help us with the coffee machine and answer any other questions. If you need additional information, please feel free to contact me.

Liked the location and amenities but i wish there was an area inside near the hot tub to hang our towels/robes because it is very cold and snowy outside

The hotel is very convenient and easy to commute around. Whereas the parking space was a bit small and the toilet was stuck all the time

This was our first stay at the Laurier and it was exceptional! We have visited the City at least a dozen times and have stayed at the Frontenac and other historic Inns. However, the Laurier is our new preferred hotel. The staff is lovely, the lobby is not frenetic (like the Chateau Frontenac)and inviting with ample lounge areas. The rooms are most spacious with Fireplaces (some) and the location is very convenient. We enjoyed the outdoor hot tubs made more luxurious by the comfortable robes! My only consideration is that although they have easily accessible wine dispensers, I would prefer bar environs and its related camaraderie.

We really enjoyed our stay at the Chateau Laurent for a few days at Christmas. The rooms were very clean and there was plenty of space to spread out. The hotel offers free Nespresso coffee with a small machine in the room and a larger one in the lobby. There's also a wine vending machine, and I was lucky enough to have it right outside our room. Cards were available at the front desk starting at $25. The vending machines gave a choice of three different vend sizes and 6 different wines, the largest of which cost $6.25, The people at the front desk could not have been nicer and more accomodating. I highly recommend the Chateau Laurent for a visit to Quebec!

Stayed 3 nights. Requested housekeeping one time and they never cleaned room as requested. Otherwise excellent service

We love the Chateau Laurier for its location and its staff. It is always a wonderful place to stay.