ソトグランデ ネオポリタン ホテル

The place is quiet and somewhat desolated. You can only see a few people around(who also checked in). Like you can only see 2-4 people in the lobby/dining area. Room and Shower room: The room is visually clean and presentable. But if you look closely, There are stains all over the room. Poorly-mantained shower room as rust begins to accumulate in the shower head nozzles and faucet. The water from the faucet within the sink is dirty when we first opened it. The water is LITERALLY brown caused by rust or whatever reason. But it turned normal when we let it open for a minute. It’s like the room hasn’t been occupied for a long time. The bed sheets and pillows are dirty and needs more cleaning. There are questionable stains in the bedsheets and shower curtains. Their mini fridge is not working. The TV volume is very low and can’t be maximized into full volume. Amneties: Access from their gym and swimming pool. We used the swimming pool around 5pm. It wasn’t the cleanest but it is maintained. There visible leaves and insects in the water. It also smells funky. We didn’t submerge in it. We checked the gym, Decent dumbbell weights(lbs) and machines. They have olympic bar but don’t have plates. Decent cardio machines too. There are sweat stains from the machines. I like their free breakfast that comes with the promo. The beef tapa is too salty and had this plastic thing in it.

The beautifully maintained common areas, like the elegant lobby adorned with tasteful decor, the inviting lounge perfect for relaxation, and the well-equipped fitness center, all exemplified the hotel’s commitment to creating a luxurious and inviting environment for its guests. Each space was designed with attention to detail, ensuring a comfortable and enjoyable experience. Truly exceptional accommodation!

Ou family enjoyed our stay so much

The place and breakfast is nice