ベストウェスタン プラス ローリー クラブツリー バレー ホテル(Best Western Plus Raleigh Crabtree Valley Hotel)

I enjoyed the pool and the A/C was very good in the room. I had a balcony that overlooked the road and shopping center. Balcony king room looks exactly as advertised. The room was quiet and the sheets and towels were clean. Appreciated the refrigerator and microwave in the room. The ceiling had an uneven plastering done, but it did not affect my stay. The balcony has a simple two chair and table set, nice to have a drink on during a warm night. However, there is not a great view as this hotel is right off the road toward the city. Breakfast ends at 9 am, I wish they would change it to 10. I did not bother to wake for breakfast the next morning so I don’t really know what they had except yogurt, coffee, and a pancake making machine. Overall was a great stay and the staff is kind.

Really enjoyed my stay. Plus had free coffee all day. Will definitely stay there again.

Great rooms, decent breakfast. I’ve stayed here twice & each time it’s been a great experience.

It wasn’t very welcoming

The television was very difficult to use because there was no channel guide and "guide" button on the remote did not work. i twice contacted the front desk and they said there were no instructions since the cable network had just been installed. i also asked for an extra blanket and was told it would be left in my room b.y the staff ... but it never happened after 3 days. i will NOT stay at a best western again ... and i will make sure my colleagues who travel a lot will also know about the poor quality of service at BW

The property is a good value for the price and comparison, the other hotels in the area.

The lady at the front desk is exceptional!! she was so kind and gracious when checking me in. Every time I came in or out she asked me how my room was, how my stay was going, or offered a friendly greeting! I LOVE that this hotel has served Quiet Hours so guests can rest without being disturbed. Also, there are placards alerting guests that it is a no smoking hotel including incense, cigarettes/cigars, etc. The bathroom was clean and well-stocked and my bed was comfortable. The flooring inside the rooms is luxury vinyl plank floors that looks like wood. The flooring is fresh-looking and clean. I love that it is not carpet!! The breakfast has a super coffee machine with several choices such as a latte, cappuccino, etc. The make-it-yourself waffle maker is also a big hit! It is usual fare-eggs, sausage, potatoes, toast/bagels, Chobani yogurts, cereals. It was a great stay!!

It's a wonderful place at a decent cost. With family in the area I can easily get a room when I pop into town. I'm grateful it's nearby.

Greatest hotel experience!! Very clean and the front desk was very professional and helpful