I and my father came to Ranong for some errands and wanted to try staying somewhere new for a change.
This hotel is located in the city centre, making it very convenient for getting around, and it also offers parking, which is why I decided to stay at The Galla.
However, upon check-in, we found that the air conditioner wasn’t working. After putting up with the heat for about half an hour, we decided to inform the staff.
The hotel sincerely apologised for the inconvenience and immediately offered to move us to the new room, or provide a full refund if we preferred to move to another place.
We were very impressed with how quickly and efficiently they handled the situation. We would definitely consider staying here again if we return to Ranong
自動翻訳