オテル ドゥ リュニヴェール(Hôtel de l'Univers)

Staff was very helpful in arranging a ride for me. Stored my baggage in a safe place as i arrived early.

Ideally located beautiful typically French hotel, comfortable rooms and excellent service. Central for visiting Arras, WW1 WW2 Cemeteries and Memorials.

Only an overnight en route to Calais, great location close to centre of Arras which has a lovely Christmas Market and lots of restaurants and bars. Secure parking for an extra fee, limited number of spaces but no problem on this occaision.

Parking and access are somewhat difficult. The bed was comfortable and the shower was hot which were appreciated after a red eye flight. Access to the town square was very easy by foot. We had a lot of luggage which was difficult to manoeuvre in the hotel, there is an elevator however there were additional steps to our room on the 2nd floor and they were narrow. No one to help. If you have difficulty with luggage ask for an accessible room

Location and facilities are great but dining / bar require upgrades to service and variety of menu.

Very comfortable hotel, good breakfast, easy on-site parking (at extra cost), and with a hotel bar that is actually open and worth sitting in (rare these days). Would love to stay again. Efficient, helpful staff. Excellent location.

Great. Haven’t been here for years but it still has character tucked away but in town centre

The hotel is good, the staff friendly and helpful and it’s less than five minutes to the place des heros. Like many traditional French hotels rooms are rather spartan (not all have tvs though they do have kettles) and not the most modern. Breakfast not worth €16 and the approach to the hotel is scruffy. As a stop-off in Arras though it was ideal.

The hotel needs an update. Didn't expect rain buckets in the hallway. All the carpet needs a good cleaning or better still needs changing, lack of storage, wardrobe handle were broken. The breakfast left a lot to be desired, coffee jugs and a kettle to boiled water is not what one expects from a 4 star hotel.