Localização sensacional!
Café da manhã sensacional!
Instalações sensacionais!
Camas sensacionais!
Chuveiro sensacional!
Limpeza: deixou a desejar um pouco no quarto. Um móvel tipo prateleiras que tinha na parte superior das camas, tinha muita poeira. E as janelas devido a maresia são bem embasados, porém a aparência que passa é que não são limpos adequadamente e com frequência.
翻訳
ゲスト
宿泊時期: 2025年1月
夫婦・カップル
1件の口コミ
8.5/10
とても良い
投稿日: 2025年2月26日
O quarto tinha uma coluna estranha.... Hotel excelente porem quarto estava bem gasto....
翻訳
ゲスト
宿泊時期: 2024年4月
ファミリー
1件の口コミ
10/10
とても素晴らしい
投稿日: 2024年5月26日
Muito bom estadia!
Precisamos melhorar no cartão !
Desativa muito fácil !
Super recomendo
翻訳
ゲスト
宿泊時期: 2023年10月
夫婦・カップル
4件の口コミ
7.5/10
投稿日: 2023年11月18日
O Hotel tem uma localidade boa , beira mar, mais o atendimento na recepçao deixou a deseja , tiver varios problemas com meu quarto e ninguem resolvia e ainda falava ser eu quisesse podia cancelar qus pra ele tanto faz . Mais como eu comprei com a Trips eles nao resolvia nada e ainda falava ser eu tinha comprado com eles seria mais facil.
翻訳
ゲスト
宿泊時期: 2023年12月
夫婦・カップル
1件の口コミ
6.5/10
投稿日: 2024年1月16日
Buena ubicación
翻訳
匿名ユーザー
宿泊時期: 2023年11月
ファミリー
10件の口コミ
5.0/10
投稿日: 2023年12月6日
不好 性價比極低
翻訳
CHENZUDAO
宿泊時期: 2023年12月
出張
2件の口コミ
10/10
とても素晴らしい
投稿日: 2024年1月26日
早餐很好的
翻訳
ゲスト
宿泊時期: 2024年6月
その他
8.0/10
とても良い
投稿日: 2024年7月4日
Amazing resort! It has Great food in buffet and specialties and buffet. Quality drinks (wines, wisky, beers, drinks, natural juices, vodka etc) and good entertainment! Banda Zero Bronca was outstanding! Kids had great time with several activities with recreational team. Facilities are new and clean. Warmful crew
翻訳
ゲスト
宿泊時期: 2024年2月
その他
6.0/10
投稿日: 2024年3月12日
The room was fine, average. The hotel lobby is being redone. It will probably be nice when it's done. The front desk spoke OK English, but it was pretty hit and miss otherwise. The restaurant was meh. The location of the hotel isn't all that great. Seemed safe enough, but there wasn't much nearby in terms of restaurants and, even though the beach is right across the street, it doesn't seem to be a popular part of the beach. At least when we were there. So, an average place in a location where there isn't much around it.
翻訳
ゲスト
宿泊時期: 2023年12月
出張
2.0/10
投稿日: 2024年1月30日
The most incompetent desk staff I’ve ever encountered. Beyond inept. - unable to process an invoice - unable to correct the expenses in error - unable to add my address to the bill - all of this over a 30 minute wait My advice: avoid unless someone else will go through the agony of paying your bill at check out
翻訳
ゲスト
宿泊時期: 2023年11月
出張
2.0/10
投稿日: 2023年12月11日
the worst Mercure that I never seen.. (I travel a lot ) everything is old and broken, walls, plugs, bathroom, spa closed, restaurant closed … I went downstairs to share my sadness, I saw the incapacity of the poor guy! ( professional anyway👍🏻) He tried to show me another one, but it was similar. Actually the hotel is in refreshing, but please! Close it! We pay full price ! For half service can’t stand that , All Accor group allow it!? Yes beach is very closed, butit does not make everything!
翻訳
ゲスト
宿泊時期: 2023年9月
ファミリー
6.0/10
投稿日: 2023年10月13日
This hotel is in an excellent location. Service and staff were very good. My main issue is that due to it being in the beachfront I found the bed linen to be too humid for my taste. Maybe having the air conditioning on could help although I understand the cost
翻訳
ゲスト
宿泊時期: 2023年7月
ファミリー
4.0/10
投稿日: 2023年8月13日
We tried to check in from website as it stated we could but was not able to. When we checked in the concierge was rude when I inquired why. It seemed like nobody even checked our room before we entered. Because the shower door was missing and water was flooding into the bathroom. Cob webs and spider on mirror in bathroom, also mold. Our room window was broken and we could hear all of the traffic and noise from the street. The lights were broken and when I mentioned all of these problems to the front desk all they did was fix the light. Finally after bringing to attention the third time on the second day middle of the night they finally moved us out of the room. Into a room that looked like the photos of the room we thought we booked……. The only reason I give two stars is because of the view, and the breakfast we had every day was delicious. They were not receptive about our unpleasant stay, we will not go back or recommend to our friends or family.
翻訳
ゲスト
宿泊時期: 2023年5月
その他
10/10
とても素晴らしい
投稿日: 2023年6月30日
I recommend staying at the Grand Mercure Boa Viagem hotel for a trip to Recife. The location is right across from the beach and within walking distance of a variety of restaurants and shops. The staff was friendly, professional and efficient and the area around the hotel seems safe. I stayed in one of the renovated rooms with a great view of the ocean. The room was nicely decorated, everything was clean and modern, and the bed was very comfortable. The room was quiet and definitely a good value. Other factors: The breakfast was great and Wi-Fi was fast and reliable. The only shortcoming was the worn-out and outdated fitness center which needs to be part of the ongoing renovation process.
翻訳
ゲスト
宿泊時期: 2023年3月
ファミリー
8.0/10
とても良い
投稿日: 2023年4月15日
I'll start with the staff: EXCELLENT! Everyone was super polite and professional and always ready to help when we needed something. I paid for a room with 2 double beds and with a view of the beach. It was totally worth it because the view was awesome. According to the website the hotel is currently being renovated. My room was clearly not one of the renovated ones because the furniture was dated showing stains and scratches. But nothing that would make me want to ask to change rooms. The pool area is very nice with lots of comfortable chairs to use. So comfortable I actually took a nap one day. I didn't use the gym. Breakfast was very good and plentiful. The tables next to the windows with the beach view are everyone's favorites. The only thing that I didn't like at breakfast were the juices. They were VERY watered down. It was like colored water most of the time. The only exception was the orange juice so that was the one we always chose. Like the title of this review says, the location is great. Just cross the street and you're on the beach. One very helpful hint: don't use the chairs and beach umbrellas directly in front of the hotel. They are overpriced. Walk a block or so up the avenue and the beach furniture isn't charged at all especially if you consume a drink or two. It took me about 3 days to figure this out. As an Accor Silver level member I got a free late check out since our flight was at night. So in conclusion there was nothing that made me dislike this hotel and I would definitely return.