Holiday Inn Express Red Deer

Everything Clean. Good service in reception. I only stay one night but was comfortable.

The room is clean. The location is convenient for transportation. The city is exceptionally clean.

The parking lot was a skating rink, and watched as a few people almost bit the dust. They advertised having a hot tub which is now decomissioned. The hours of quiet is 10 pm to 8 am, but because of four hockey teams and two volleyball teams there was no quiet until 4 am and it was noisy again at 9 am. The hotel is old and the room needs a renovation sooner than later. It maybe time for IHG to send their review team to this hotel and confirm it is following all their corporate policies. I would say that if you are not using the hotel from a Fridah to Sunday it would be an okay overnighter. The staff was kind and pleasent, but that does not cover the other issues.

The first room we were offered was on the main floor with a window into the pool where five U10 hockey teams were screaming. The front desk clerk was hardly accommodating when we asked to be offered a room away from the teams if possible. Instead, we were put under a room with some women who didn't stop partying until 1am, kids were screaming and running up and down the hallways until midnight, and doors were slammed all night. The TV in the room is incredibly small and the towels might as well have been replaced with sandpaper. The bed was way too soft and was unlevel, so I couldn't lay on my left side without feeling like I was about to roll onto my back. We will *not* stay at this property again. Travellers beware.

The breakfast area is right beside the outside door and with it being winter it was a bit cool having breakfast. The pancake machine was out of order :(.

I needed a boost in the -40 temps, and the maintenance man was outstanding— so helpful and kind.

Very clean, quiet location, close to major recreation areas and nice office staff.

always reliable, friendly and efficient staff, comfortable and quiet.

Stayed in a double Queen room, very spacious room with chair and ottoman. Get spot to sit and relax. Room was clean, eco friendly bathroom amenities. Bed was comfortable, plug ins were few and difficult to reach. Close to mall and various shopping, restaurant opportunities.