Nice looking hotel,very excited to try out a Deluxe Resort. Disappointed as each day went on.Hardly any storage space in the double rooms.Narrow wardrobe shelves,paint on the floor from poor finishing,glass door that doesn't shut.Had a meal booked at the Fish and Meat restaurant, no signage whatsoever.No information booklet in the room, restaurant staff can be good or bad,depends what day you are there.Policy seems to be to only serve one glass of wine at meals, no top ups offered.Raised issues with tui about no space in rooms, customer services just said that's how it is,it's minimalistic and laughed. Relations due to stay, 3 adults,here in July,will advice them to cancel as def no storage space for 3 adults unless they pay another £3000 for a family suite.Have stayed in Bel Air hotel nearby,smaller hotel but has better customer service ,whereas hete you just feel like a number.
自動翻訳