Positives Good resort overall. We had a great week’s holiday, we felt relaxed and enjoyed our stay. Great for families! The resort is big and spread out so felt like each day was different as we could move around the resort and try different pools. The rooms with pools looked great! We didn’t have one, we had a family room. But would probably book a pool room next time if we come back. The resort is on the beach so you can go there as well as the pool. There is a beach restaurant so everything to hand. The beach is pebbly. Not a negative but if you want a nice sandy beach then this is not. We had to get beach shoes to wear in the sea. The sea was good for snorkelling. Even for the less experienced as quite a few fish in the shallows. Our 5 year old son was able to use the snorkel to see in the shallows. The food was great, a varied buffet with good choices. Slight negative on the kids vegetable options but on the whole we ate well for a week! The 5pm - 1am crepe and ice cream bar was great, a lot of respect for the staff who manned that station every day! A small queue there almost the whole time! Staff were friendly, and the entertainment was fairly good. Standard resort entertainment. The magic show was good and every night had a kids disco. Rooms were nice and clean, comfy bed and plenty of towels provided. The kids room was near the room entrance, so they had more of a noisy room. The shower was great, a nice big walk in shower, which was non slip. Great for family showers with the kids. Good scenery around the hotel, very picturesque. Got up and saw the most amazing sunrises, as our room was facing in the right direction. Not so good for sunset views as most rooms facing in the opposite direction but the sunrises made up for that. Negatives If you are mobility impaired you might struggle with the resort as it’s on quite a steep hill. The activity pool and amphitheater are quite a long uphill walk. There are golf buggies around which I assume are to help people get around (we didn’t get one but we could see them). You have to book the gym in advance, you can’t just go when you want to. As a gym user I found this a little restricting as I could never book an early morning session, also the sessions were for 45 minutes only. Once booked (I got a slot at 4pm and then at midday on another day), the gym was ok. And booking meant it was never full, so you had it to yourself pretty much. It was not a top of the range gym but had a barbell, weights, kettlebells, cable machine (a bit worn down) and treadmills. So enough to do a good workout. Some of the rooms were noisy, we had children running back and forward outside our room a lot at nighttime after 11pm. We were 3109 which was by the lift lobby so possibly why. It didn’t bother us too much but if you want a quieter room then opt for something away from the main lobby. Also stay away the sea side bar - the rooms around there looked like they might be noisy as there was music
翻訳
6/41
ladychloe123
宿泊: 2024年6月
家族旅行
5.0/5
とても素晴らしい
投稿: 2024年7月15日
Firstly I am gobsmacked at the bad reviews on here ! I have just returned less than a week ago with my family of 9 ! This is so sad to see so many people complaining about things that I simply cannot relate to ! We spent 10 nights here at this gorgeous hotel ages range from 9-58 years old. The hotel is SPOTLESSLY CLEAN, the FOOD is beautiful and had so so much in range to offer vegan, fast food, Al Fresco, meat, fish, chicken, a vast selection of cheeses,Cereals, crepes, pancakes, FRESH FRUIT, waffles the list goes on ! The day time snack bars offer lots of different foods too. There is a permanent selection of unlimited ice creams. Fizzy drinks all day even energy drink. They can make any drink/cocktail you ask for ! Who ever put otherwise in a previous review is absolutely lying ! The pools are stunning especially the main pool lite up at night and the ACTIVITY pool has so much to offer ranging from slides to entertainment to suit all and all day ! The STAFF well I have never met staff so friendly, they go out of their way to please everyone, they are smartly dressed and so kind too. If I had to really mention names and give praise I would really like to mention SEMIS ( Waiter in main bar ) so friendly and goes above and beyond ! Also the chefs who swelter in the hot weather cooking in additional heat and provide such lovely food ! Also an older bar man at the ACTIVITY pool ( unfortunately don’t know his name ) he was so accommodating and friendly ! . The buggy drivers are so helpful too they it’s so hot for them and they drive you everywhere and help out with all your luggage on arrival and departure if needed. The surroundings of the hotel are beautiful and scenic with mountain and sea views and pretty flowers everywhere! I have been to many hotels in Spain, Cyprus, and the Canaries and this does not deserve any bad reviews especially the FOOD !
翻訳
6/41
ホテルからの返信: Dear ladychloe123, We would like to thank you for writing such a lovely review! We can't thank you enough for your kind words. We are delighted that you and your family had a perfect stay. We are happy that you enjoyed the food and the drinks and our options met your expectations. We believe that personalised service, attention to detail, comfort and individuality as well as genuine Rhodian Hospitality are the hallmarks of our Hotel. Please rest assured that we will forward your thankfulness to the referred personnel. Wishing you all the best for an enjoyable summer and we hope to have the opportunity to welcome you in the future. Best regards, Lindos Imperial Resort & Spa
Camper18375132069
宿泊: 2024年9月
家族旅行
5.0/5
とても素晴らしい
投稿: 2024年10月22日
The rooms were extremely spacious and very clean.There was treats in the fridge on arrival.We had a porter help us to our room which was extremely helpful as it was late when we arrived and the resort is big.Balcony view was panoramic.Cleaning team visited regular.The hotel was very welcoming and luxurious.Loved Lindos.Thankyou
翻訳
Maureen B
宿泊: 2024年9月
カップル・夫婦での旅行
4.0/5
とても良い
投稿: 2024年10月13日
Lovely hotel with great swimming pools. The food was lovely and a great selection. The cleaning staff worked endlessly to keep the place spotless. The bar staff were very friendly as were all the staff we spoke to. It was a special birthday for me and a beautiful display was placed in the room by staff.
翻訳
ホテルからの返信: Dear Q7198VUmaureenb, We would like to thank you for taking the time to leave a review about your stay at our hotel. We are happy you found the hotel lovely and the swimming pools great. Thank you for your kind comments about the variety and the taste of the food. We appreciate your kind words about our personnel, as yours gives us strength working towards personalised services and enforcing our luxury standards even better. We hope to welcome you again in the near future. Best regards, Lindos Imperial Resort & Spa
jdunmore
宿泊: 2024年7月
家族旅行
4.0/5
とても良い
投稿: 2024年8月30日
We had an amazing 2 week holiday. We will certainly be coming back. The food was good, drinks great, staff friendly and helpful. The grounds are spread out so plenty of variation for different days. Al la cartes were really nice. Rooms and beds are comfy. Had a room in the 1000 block, a great location. There is room for improvement. The hotel needs some care and attention in places, examples include mastic in the bathrooms, green water marks in some of the pools. This is a real shame as it makes it feel a bit tired and lets the whole hotel down. Just all these little fixes would make a huge difference. Breakfast is also manic. They just need to seat people like at dinner, and change the layout, especially the bottle necks around toasters and drinks machines. Lastly, need to sort out the sunbeds. We saw two reserved for 3 days by someone leaving a t shirt behind by mistake. The cleaners should just clear them all down in the morning. Overall, a fantastic relaxing holiday.
翻訳
6/15
Kelly H
宿泊: 2024年9月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2024年10月2日
We had such a lovely stay here. Some of the Facebook reviews made me worry but these must be the exception. The pool and view were incredible and the room clean. The staff were really friendly and the hotel app was really useful - giving lots of details about the hotel/restaurants/menus - we booked our ala carte restaurants on here too. There is a bus right outside the hotel which we used to visit Rhodes Town and Lindos for Only a few euros. I would recommend the hotel - it offers great value for money, the staff are really welcoming and I can’t talk enough about the views and the private pool - I think these are in blocks/room 4020 to 4050. Thank you for a wonderful stay!
翻訳
ホテルからの返信: Dear KellyhF3347NO, Thank You for leaving such a wonderful review of Lindos Imperial Resort and Spa Hotel after your recent stay with us. We are delighted that you got to experience the main restaurant, a la carte restaurants and all the resorts facilities. It gives everyone great pleasure that are staff were very professional, welcoming and friendly towards you and everyone in your family during your stay with us. We have shared your comments with the whole team. The whole team here at Lindos Imperial Resort and Spa Hotel looks forward to Welcoming you all back and creating more great memories. Warmest Regards Lindos Imperial Resort & Spa
Gralist1997
宿泊: 2024年8月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2024年9月29日
A lovely place to stay..would definitely come back!! Not really sure how this hotel gets some of its negative type feedback.. Staff are all excellent especially Camelia who works tirelessly in the pool bar, the main bar staff and an American chap who helps greet when you arrive. Fantastic choice of food which kept a fussy and adventurous eater both happy.. Only tried two of the six a la cart restaurants. Loads of pools, activities etc We stayed in a swin up suite near the relax pool, very quiet but a little way from the main hotel and restaurant . We were celebrating my wife’s birthday and we’re pleasantly surprised when a birthday cake was delivered to the room!!
翻訳
ホテルからの返信: Dear Gralist1997, Thank You for leaving such a wonderful review of Lindos Imperial Resort and Spa Hotel after your recent stay with us. We are delighted that you got to experience the main restaurant, a la carte restaurant’s, swimming pools and snack bars. It gives everyone great pleasure that our staff were very professional towards you and everyone in your family during your stay with us. We are lucky to have Jamie- (The American Chap), and Camilia on our team. We have shared your comments with the whole team. The whole team here at Lindos Imperial Resort and Spa Hotel looks forward to Welcoming you all back and creating more great memories. Warmest Regards Lindos Imperial Resort & Spa
Doctorg68428
宿泊: 2024年7月
家族旅行
4.0/5
とても良い
投稿: 2024年8月28日
The place was nice, and the room was quite big and clean. A lot of food and also not bad as overall quality, but not suitable if you have some intolerances. If you are looking for good entertainment and kids’ clubs, this is not the right one, as they are quite poor. The sea is clean, but the beach is not great and is quite poorly maintained.
翻訳
S N
宿泊: 2024年7月
家族旅行
1.0/5
投稿: 2024年8月12日
I would not recommend this place , everything is broken , understaff and no service . It clearly showed people were not happy to work there but they all were very nice behaved .rooms had stains , bathroom very bad , internet was not working . Will not recommend at all cost
翻訳
ホテルからの返信: Dear S N, Thank you for taking the time to leave a review for our hotel. We feel sorry that we did not meet your expectations. We would appreciate though if you wrote an accurate review. Please be kindly informed that none of our departments is understaffed. We are proud of the services provided to our guests. We would also like to clarify that nothing was mentioned during your stay. It seems bizarre that you did not feel the need to speak to our team about your stay and you felt the need to write a review. We wish you safe travels. Kind regards, Lindos Imperial Resort & Spa
loisc122
宿泊: 2024年6月
友人との旅行
3.0/5
投稿: 2024年7月20日
We stayed here for 7 nights all inclusive in July 2024. Overall we had a pleasant stay, however when you come with expectations of a 5* resort and experience, I would say Lindos Imperial didn’t quite meet the mark. This is a 3/4* resort, and is definitely not 5*. Positives - Staff were extremely friendly, attentive and there was always an abundance around. It never felt like the bars or buffet were understaffed. Location was great. The resort is set on a hillside overlooking a private beach area. Golf carts were available to assist with luggage and there was a bus stop directly outside the hotel with regular buses to Lindos and Rhodes town. Facilities were good with plenty of pools that catered for multiple types of people. The activity pool was huge with some good waterslides. Every pool was equipped with a bar and there was always a snack bar nearby. There was also a bar on the beachside which was great. The landscaping was also beautiful with the resort covered in flowers. Negatives Food. I would say the food was the main thing that lets this resort down in terms of it not being 5*. Yes there’s multiple snack bars but all of them can’t seem to get their respective menu right. For example, the burger bar was equipped with pre cooked burgers which were already assembled and left to sit under a warmer making them quite stale and lukewarm. Why not just assemble them fresh when required? The buffet seemed to be a bit of a jumble sale, with no distinctive areas and everything just being randomly placed. The salad bar and pasta bar was a bonus and always provided a safe option, but everything else was quite oily and rich. Don’t get me wrong we could always find something, but we all agreed that during our 7 days, the buffet never achieved more than average. Also of note, the ‘live cooking stations’ were simply a few cooks in the middle area of the buffet frying eggs etc. Again I assumed live cooking station would involve things such as omelettes made to order, but this was not the case. The a la carte restaurants were equally disappointing. Personally I felt that it was quite misleading to suggest the resort has 5 ‘restaurants’ because on arrival it turned out there was a sort of food hall which was separated into 3 areas, which contained 3 ‘restaurants’, and then the other ‘restaurants’ were just the snack bars with some tables put out at night. We ate at the Greek, the Italian and the Asian. The Greek was by far the worst, with food taking a long time and tasting oily and like it had just been picked off the buffet. Of note, Katie the server we had was amazing. The Italian and Asian were fine, but certainly nothing special and had I paid for the meal as if we’d eaten out, I’d be feeling dissatisfied. To be clear, the food wasn’t bad, it just wasn’t 5*. I would describe it as 3* at best. Towel service. The hotel advertises a towel service which involves a 10 euro deposit per towel where you can collect a towel and change it every two day
翻訳
iwonak367
宿泊: 2024年5月
家族旅行
4.0/5
とても良い
投稿: 2024年6月24日
I spent 11 nights at the hotel with my whole family: my two sons 11 and 6 years old and my parents. I booked the holidays last year: 2 rooms: 1 for myself and my boys and another for my parents. Few weeks before arrival I called the hotel to check, would it be possible to have room close to each other. The receptionist at the arrival couldn’t do better job as we were located right next to each other. Our rooms were good size and clean. I spotted few dusts here and there but I noticed that housekeepers have a large amount of rooms to clean each day so I understand they do what must be done and unfortunately the rest is left undone due to luck of time. Nevertheless beds and bathroom were always done and if we needed anything it was always done with huge smile. Pool areas! What an absolutely amazing places! We were right next to relaxing pool. No crowds, no noises. Boys had basically whole pool for themselves! Activity pool - another golden star! Slides were great with bodyguard at all the times. It isn’t too deep so boys could comfortably slide down. The activity team: huge thank you for Hungarian girl- apologies but I can’t remember name- what a lovely person! She always spotted us and came to say hello, tell us few stories and invites to any games were happening on a day. Greek theme style restaurant was really nice, our waitress - another Hungarian girl was lovely. She had a good knowledge about food served and she even recommended few dishes that were very tasty. Another themed restaurant we went to was Asian- you must go there very hungry! After we were sat into our table the waitress explained everything and once the food started coming, it never stopped! We got two plates of sushi and another two plates of veg spring rolls and something else. After those starters we already were full and when the main meals arrived we couldn’t finished it. Food at the main restaurant was just ok. It could be better- and I think it was the only disappointing thing I experienced, but there was a lot of choices so everyone will find something for themselves. Very repetitive, But cold options were nice so at least I could say I ate healthy salads on my holiday ;) I went for evening show just once as the was Euro matches to watch but the show I attended was quite entertaining. But the holiday life wouldn’t be great without great drinks served by the best team at the Lobby Bar: Konstantina and Fanni - I am sorry but I don’t know names of the rest of the team- made our holiday million times better. Those guys are on their feet running up and down with drinks, cocktails and ouzo shots. My mum even had a special cocktail made by Konstantina- the girl who never say no and is absolutely brilliant first aider, thank you again “mum” :) Fanni she is soo funny! What a diamond she is! positivity radiates throughout those two amazing ladies! and I can not forget to mention Alket who most of the time is at the “back of the office” but he also served us quite of
翻訳
6/7
paulwZ4988EP
宿泊: 2024年5月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2024年6月24日
This was our First Time in Rhodes. The Hotel was superb the Staff the Food and the Cleanliness were top Notch. We absolutely loved everything about this place. The Buffet and the Specialist Restaurants were great with a fantastic choice of Hot and Cold Food. Our personal favourite was the steak house (that Pork Tomahawk wow ). A special thanks to Alex in the Balcony bar just along from Reception who continually looked after us for the two weeks we were there keeping us supplied with our Favourite Victoria Mojitos. Thanks everyone we will be back. Paul and Lorraine from Glasgow
翻訳
willkylekatie
宿泊: 2024年5月
家族旅行
5.0/5
とても素晴らしい
投稿: 2024年6月21日
I always check reviews. I enjoyed our stay at The Lindos Imperial in June 2024. Superior garden view room with balcony overlooking the main pool was great. Had to to ask repeatedly for toilet rolls & tea n coffee etc wasn’t refilled but rooms were cleaned everyday and very helpful. Reception and all staff very helpful and attentive. So much choice in main restaurant and helped us avoid dairy for my daughter without missing out on desserts etc. Everything at your finger tips, from fresh pool towels to snacks and drinks. I could stay and not spend a penny. Very large site, so lots of pools to visit and plenty of sun loungers. Bit hilly for some with mobility issues, pebble beach, which I’m not keen on but lots of water sports, YOU must get some beach shoes. 100% recommend and would definitely revisit. Little supermarket at the bottom of the hill is great prices, lovely little souvenirs and lovely locals. Must visit LINDOS, it’s gorgeous.
翻訳
ホテルからの返信: Dear willkylekatie, We would like to thank you for taking the time to leave a review regarding your recent stay with us. We are delighted you had a fantastic holiday at Lindos Imperial Resort & Spa and liked your room. Thank you for your kind comments about the cleanliness, the variety of the food and our personnel. Service has always been a significant value for our hotel and we will continue to work hard towards our aim, for personalised and exclusive services. We can't thank you enough for recommending our hotel to future guests. We are looking forward to welcoming you in the future. Best regards, Lindos Imperial Resort & Spa
ゲスト
宿泊: 2024年11月
その他
1.0/5
投稿: 2024年12月14日
Absolutely shocking. Complete and utter scam, nothing like photos. Food inedible. We checked in at 11pm at night, not eaten for hours, was allowed any food other than ice cream as this “5 star” hotel has no room service. As soon as we got to our “suite” I immediately went online to find another hotel. We informed the reception of our dissatisfaction (amongst others complaining) they said we would not be refunded anything. Even though we had been in the hotel less than 8 hours. After hours of arguing we got about a third refunded to us. I would not stay here for a week if you paid me. Awful.
翻訳
ゲスト
宿泊: 2024年11月
カップル・夫婦での旅行
1.0/5
投稿: 2024年12月13日
We ended up at this place because the company that run it hasn’t finished building the Gannadi Grand Resort & Spa. So after a delayed easy jet flight followed by an hours drive to get to a building site we phoned the number on our booking email from Travel Republic. It was the Lindos Imperial who informed us that we should go there as it was their company that owned both. Bear in mind this is supposed to be a 5 star hotel. They put us in a room that stank of damp, had bedsheets that smelled like urine, with so much dust it would have taken a couple of months to get that bad, as you will see in the picture. Oh yes and to add insult to injury a bowl of fruit containing a rotten apple and 2 sandwiches with crisps on a plate covered in cling film that looked like they had been there a long while. When we complained we were taken to a room that was even worse so with no alternative we spent the night in the original room. When we spoke to the staff in the morning they wanted us to wait until 11:00 to see a manager. We left and booked in to a real 5 Star Hotel. The AquaGrand in Lindos. We will be pursuing our refund from Travel Republic who were totally unhelpful with our Lawyers when we get home to London. This is an experience we are fortunate enough to be able to remove ourselves from. Others may not be so lucky. There is no room for places like this in 2018. Think carefully before you book here.