Best Western Richmond Hotel

Grate place to take a brake.... Rly grate workers overall grate experience

The hotel was great.

Sketchy neighborhood. Out dated rooms. They are doung construction so you hear saws during the day. No elevator. I use a cane and was told when I got there only stairs, they were kinda steep. Prolly wouldnt stay again for that price.

The hotel was generally clean but after a long day of travel we was so looking forward to soaking in the jacuzzi. The jacuzzi water was brownish/green & had gunk on the surface of the water. We was so disappointed. The breakfast was not the freshest it could be. Also it wasnt as clean as we would of liked.

Property was old and outdated. Location was not very good as we saw multiple homeless people around the night before checking in and the morning after. Breakfast was lackluster and they were out of a bunch of stuff (and weren’t refilling it even though it was 30 minutes before it ended. Beds were fine (traditional firm beds like most hotels) but the rooms needed updating and were just pretty “grimy” from years of use. Saw multiple hairs in the shower as well (just poor cleaning). Overall would have been a better choice to go to one of the other hotel options at this exit.

There was a person actually manning the breakfast buffet. She was a great hostess. Rooms were clean and comfortable.

Easy to get to. The room was old and had stains all over the carpet. Breakfast was okay. would have been nice to have fresh fruit.

Nice stay for the price. Limited decent dining options in the area which has every fast food option. Breakfast selection was okay with a few hot items and bread products.

Room wasn’t ready at check in time but soon after. Room was in decent condition but there was no soap anywhere in the room for washing hands. There was a refillable tissue box in the bathroom but it was empty. The shower had a curtain but no liner - not sure if the curtain was supposed to double as a liner, but it didn’t seem like a water proof material so I’m not sure.