Best Western Richmond Hotel

Grate place to take a brake.... Rly grate workers overall grate experience

The hotel was great.

Check in was a bit frustrating for all because they could not find records of payment by *******. I had no problem at all at Econo Lodge in Seymour, IN. I guess Wildwood in Florence, KY on 3/28 will be the tie-breaker.

Very affordable stay! The hotel is a little older, but is getting ready for some updates. Very nice staff and the hot breakfast was perfect. Rooms were very clean and bed were comfortable.

Run down property..broken hot tub..old carpet...portion sizes served for breakfast....we will not be back

This Best Western was the worst i have ever stayed at. Very 7nclean, the entire hotel smelled of mildew, cery dirty, the doors keys didnt witk on the entrance doors, our room door handle was broken. Once i got i to room it was a horrible smell of old stale mildew, there was a coffee pot but no coffee and i was told they ordered it but hasnt been delivered. When i was ready to pull the bed comforters down i noticed three black hairs on the bed and yellow stains on the pillow. The hot tub couldnt have been 70° cold. If i could give this hotel a negative star review i would -5

the floor in the shower was dirty and the ceiling was a mess The TV remote was falling apart and the pillows were stained. We have stayed there many times in the past and we realize that they were renovating however that is no excuse for the condition of the rooms they were still renting. Jim Gilchrist

Indian owner had his whole family there going in and out of storage with a crying baby. There was a picture of an Indian person like a shrine in the window. Breakfast was limited and gross. Won't ever go back here.

Traveled here for a funeral staff was great, although the breakfast buffet wasn’t a buffet like the last time I have stayed. Definitely could have been a better experience like previous stays. It was quiet overall so wasn’t as bad as it could have been.