クーク ホテル リッチモンド

The floors weren’t very clean but other things nicely remodeled. The beds were just a mattress on a box with no fitted sheet and a super light weight blanket not big enough to cover the bed with people in it. Limited pillows the couch has none. The fridge was nice but noisy and froze all my food even in the main area. The biggest issue despite the nice lobby and dinning area is that it felt unsafe to leave the hotel almost any time of day. So many homeless and closed down shops and smoke shops. Soup kitchen in the street less than a block away. The is hotel would be great if in a different area.

The staff were friendly and consistently went above and beyond, but the hotel itself has not been well-maintained and feels like it was cheaply updated to begin with.

Effort is evident; ultimately lacking in the end I hope pink isn't a color that you hate. It's everywhere. Don't intend to sleep before 11pm on the night of a wedding. My friend had a migraine headache; the loud music from the event in the courtyard just made things worse. I wasn't satisfied with "Thank you for your patience," in response to my question about the loud music. I wasn't feeling patient; I would rather have been asleep in prep for the next day. From the vantage point of safety, I found the fact that there was not one grab bar in the shower and nothing to keep the shower floor tiles from becoming slippery to be concerning. One of the two emergency water sprinklers in our room was blocked by a support pillar. The toilet seat and cover were not tightly screwed on. The water flow in the sink has to be high so that the water will spray far enough to be usable. The room doors are rigged not to slam and to give you time to roll your suitcase behind you and into the hallway before it closes. But that also means that I can't shut and lock the door quickly if I'm not comfortable with someone following me in the corridor. The staff was helpful and friendly in responding to questions, even explaining unspecified charges on the bill. Food and drink prices were high, but to be expected. Be sure to check out The Lift one block away for breakfast -- quick & satisfying & affordable with friendly service. The decor and atmosphere suits young people best. I heard that the rooftop has great view though I didn't see it myself.