ベストウェスタン プレミア リッチモンド シティ ゲートウェイ

バスルームはひどく汚れていました。初日は掃除もベッドメイキングもしてくれませんでした。お願いしたのに。2日目はゴミがゴミ箱にそのまま放置されていました。全く気にも留めていないようでした。

ホテルの客室は快適で清潔、衛生的で、出張、休暇、レジャーに最適です。館内は清潔で整頓されており、静かです。 交通の便も良く、立地も抜群です。 ホテルのWi-Fi接続も非常に安定しています。

シーツが交換されていなかったんじゃないか？両方のベッドのシーツが両方とも汚れていた！一泊1000元以上もするホテルは完全に高すぎる。水さえ置いてなかった！しかもドライヤーが壊れていた！最悪、最悪、最悪！

Except staff and food all other service was bad. Very bad carpets and bad odours. Beds and sheets were bad. Bathroom was accessible and had water spill out of bath. Door locks broken. We tried to book another hotel and didn’t get them as it was late night. Since it was non refundable we had to adjust.

The room is bright. The front desk clerk was very helpful. The surrounding is quiet.

Located conveniently near the highway and town.

This was my first stay at Best Western.The room they assigned us at first was not good,it smelled the curtains was clearly dirty and the sheets didn't look fresh. We were going to cancel our reservation but was informed by front desk we would be charged fully.So the young lady showed us another room which was not that much better but we stayed being it was only for two nights.the restaurant food for us was horrible,took one bite of the burger and we left.I personally would not recommend this location.The staff were amazing and very friendly.The pictures on the apps are an illusion compared to what it looks like when you get there.the water was green in the pool,just not a good look for us. I would give a one star

room was clean, staff was helpful. However, loud music at 3 am in the morning is annoying especially to players who has to wake up at 6 am in the morning for their tournament. Breakfast included limited options but good except that the glasses or plates are low quality plastic.

They upcharge you for everything. Being there for National Championship weekend for the NCAA and lax tournament there were no accommodations for players and their families without charging you for every little thing. I would not recommend this hotel in the future if Virginia has the lax tournament with the national championship. Breakfast was sub par at best also.