ホテルからの返信: Dear Guest, Thank you for taking the time to share your experience. We're pleased to hear that you found our location convenient for sightseeing and appreciated the luggage storage service. We’re sorry to hear that the size of the shower and luggage area did not fully meet your expectations. Your feedback is valuable and helps us to continually improve. We hope to have the chance to welcome you again and provide a more comfortable stay.Best regards,Agnese Quality specialist
ホテルからの返信: Dear Guest, Thank you for your thoughtful review. We’re glad to hear you enjoyed our prime location in the heart of the old town and found breakfast to your liking.We appreciate your feedback regarding the room size and condition. We’re continuously working on improvements to enhance our guests’ comfort and hope to offer even better accommodations during your next visit.We look forward to welcoming you back to Riga!Best regards,Agnese Quality specialist
ホテルからの返信: Dear mkt310ysk,Thank you for taking the time to tell us about your experience at Rixwell Old Riga Palace Hotel..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Rixwell Old Riga Palace Hotel, and if we can be of assistance to you, please contact us directly .SincerelyAgneseQuality specialist
ホテルからの返信: Dear Yuki,Thank you for taking the time to tell us about your experience at Rixwell Old Riga Palace Hotel..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Rixwell Old Riga Palace Hotel, and if we can be of assistance to you, please contact us directly .SincerelyAgneseQuality specialist
ゲスト
スタンダードルーム(ダブルまたはツイン)
宿泊時期: 2025年7月
一人旅
14件の口コミ
9.0/10
非常に良い
投稿日: 2025年8月20日
部屋は広くて立地も良く、スタッフの対応も親切でした。全体的にとても良かったです。
原文を表示Googleによる翻訳
ゲスト
スタンダード シングルルーム
宿泊時期: 2025年5月
一人旅
43件の口コミ
8.7/10
とても良い
投稿日: 2025年6月30日
部屋は素晴らしく、展望バルコニーがありましたが、道路に面していたため騒音が気になりました。
原文を表示Googleによる翻訳
ホテルからの返信: Dear Guest, Thank you for taking the time to share your feedback.We’re pleased to hear that you enjoyed the room and the balcony view—it’s always a pleasure to know our guests appreciate the comfort and scenery. However, we’re sorry to hear that noise from the road affected your stay. We understand how important a peaceful environment is, and we’re continuously exploring ways to improve sound insulation and guest comfort.If you visit us again, please don’t hesitate to request a room facing the quieter side—we’ll do our best to accommodate your preference.Warm regards,Agnese Quality specialist
ホテルからの返信: Dear Mysa,Thank you for your wonderful review! We're so glad to hear that you enjoyed the convenience of our location, the soundproofing, and the comfort of your room. We're also happy that we could accommodate you with an early check-in. We appreciate your feedback on the bed size and will certainly keep that in mind for future improvements. We hope to welcome you back again soon! 😊Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel