ホテルからの返信: Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
匿名ユーザー
クイーンゲストルーム
宿泊時期: 2024年10月
一人旅
3件の口コミ
7.5/10
投稿日: 2024年12月6日
市内からは電車でアクセスをしなければならないが空港から近く、設備はパーフェクト。
ホテルからの返信: Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We sincerely appreciate your feedback. We look forward to welcoming you back to our hotel in the future. Kind Regards
ホテルからの返信: Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
ホテルからの返信: Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
匿名ユーザー
ジュニアスイート(キングベッド)
宿泊時期: 2026年7月
一人旅
10件の口コミ
6.5/10
投稿日: 2026年8月14日
King junior room is big but is it not like what it was showed on the booking page,which only has a small window. The towel seemed be used and complementary water was also open, and it didn’t change to the new one.
翻訳
匿名ユーザー
クイーンゲストルーム
宿泊時期: 2026年6月
夫婦・カップル
7件の口コミ
7.0/10
投稿日: 2026年8月1日
Third time staying with DoubleTree, but was the most disappointing one. There was human hair on the bed. Low water pressure. Bad attitude from the receptionist.
翻訳
ホテルからの返信: Thank you for taking the time to share your feedback. We are truly sorry to learn that your recent stay with us did not meet your expectations, especially as this was your third stay at a DoubleTree Hilton hotel.Please accept our sincere apologies for the cleanliness issue you encountered upon arrival. Finding hair on the bed is unacceptable and does not reflect the high housekeeping standards we strive to maintain. We also regret the inconvenience caused by the low water pressure and are sorry that your interaction with our receptionist left you with a negative impression.Your comments have been shared with our Housekeeping, Maintenance, and Front Office teams so that each matter can be thoroughly investigated and addressed. Feedback such as yours is invaluable in helping us improve both our facilities and the level of service we provide.We genuinely appreciate your loyalty to the DoubleTree Hilton brand and hope you will give us another opportunity to restore your confidence and provide you with the quality experience you deserve.Kind Regards
匿名ユーザー
クイーンゲストルーム
宿泊時期: 2026年6月
夫婦・カップル
22件の口コミ
10/10
とても素晴らしい
投稿日: 2026年7月18日
Really great location, in walking distance from the airport terminal and railway (but no walking directions given by the hotel which was a slight oversight)
The shower was so good and great towels and comfy bed.
Some design issues which let the hotel down. Difficult to move heavy cases over thick carpet and the door to the room wasn’t one that would latch to keep it open. Just annoying when you’re really tired… but the worst thing was the lack of soundproofing and the toilet making random flushing noises every few minutes. So sadly I didn’t sleep well at all which is surely the top priority at a hotel.
翻訳
ホテルからの返信: Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
Kaselin
クイーンゲストルーム
宿泊時期: 2026年3月
友人同士
2件の口コミ
10/10
とても素晴らしい
投稿日: 2026年4月23日
Loved my stay and enjoyed the delicious breakfast. They are really clean and organised too. Thank you
翻訳
ホテルからの返信: hank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
jS-
クイーンゲストルーム
宿泊時期: 2026年2月
一人旅
15件の口コミ
9.5/10
素晴らしい
投稿日: 2026年3月20日
Had a pleasant stay at DoubleTree by Hilton. The staff were friendly, the room was clean and comfortable, and the warm cookie at check-in was a nice touch.
Overall, a smooth and enjoyable experience—would stay again.
Dinner…a surprise for roasted chicken. Delicious.
翻訳
6/11
ホテルからの返信: Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking.We look forward to welcoming you back to our hotel in the future. Kind Regards
Ton Kek
クイーンゲストルーム
宿泊時期: 2026年2月
一人旅
5件の口コミ
7.5/10
投稿日: 2026年3月22日
Do not trust google map to lead u from airport to hotel, it will make you walk a long way instead of the shortest route. The hotel is closer to the station and can cut through the bus station. Breakfast is good but lack of room amenities like drinking bottle water and slippers.
翻訳
ホテルからの返信: Thank you for your review following your recent stay with us. I am truly sorry to read that some matters marred the overall enjoyment of your stay and we are grateful to you for bringing these to our attention. Please be assured, the comments and observations you raised will be brought to the attention of the senior management team. Kind Regards
ゲスト
バリアフリー対応客室(ダブルベッド2台)
宿泊時期: 2026年2月
ファミリー
2件の口コミ
10/10
とても素晴らしい
投稿日: 2026年3月26日
This time the food and service were excellent.
翻訳
ホテルからの返信: Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking.We look forward to welcoming you back to our hotel in the future. Kind Regards
CNN_JUSTIN
クイーンゲストルーム
宿泊時期: 2025年11月
出張
8件の口コミ
10/10
とても素晴らしい
投稿日: 2026年1月12日
The hotel was great. Very close to the airport to easily walking distance. I arrive late and the room was ready. The bed was comfortable and clean in the bathroom was great. The breakfast was delicious. Everything I needed. A great place to stay if you need to take an early flight from Manchester Airport.
翻訳
ホテルからの返信: Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards