My first room had the worst stains on the chair and sofa. No way should this room been allowed for check in. I booked a queen bed apartment and was moved to a. Double bed room with a view as trade. I was tired and could not be bothered to argue.
There was an apology by the checkin staff.
The breakfast is average (I came from Salvador where breakfast was amazing).
Housekeeping and services were good - all the ladies were nice and pleasant.
The bed had one pillow and the sheets had holes. There was no spare blanket in the room and the duvet provided was not the best so it got cold on a few nights and was too hot on others.
Shower facilities were good but no skin lotion in the room which was fine as I had my own.
No free water in the room only the minibar too - had to go to ibis hotel next door at like 2am to buy stuff there …both hotels are linked
Generally the stay was mediocre and the area does not have anything to do. It is ok and central for Uber which was a bonus.
Would I stay there again - hardly likely
Would I challenge that I am owed money as the room I paid for is not what I was given - may do …if I have the energy
Hopefully Novotel would reach out to me before that happens
Images below
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Pedro Gustavo
2023年9月6日
Great stay! Facilities are a bit less taken care off for a Novotel.
In the average I had a very pleasant stay, with a very amiable staff. I do recommend due to the favorable rates and location close to Rio exit to Minas Gerais that makes traveling back easier and with less traffic.
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匿名ユーザー
2024年12月29日
Ce que je voulais. Tout près du rodoviário pour dormir en transit entre avion et bus.
Bonne chambre. Bon petit déjeuner.
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andyni991
2024年11月27日
離機場近,房間乾淨
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Lijie
2024年2月2日
整潔、乾淨、下次還會來入住!
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ゲスト
2022年4月18日
Hotel com uma localização boa para quem precisa ir na rodoviária ou em algum lugar da região portuária. Perto dos dois aeroportos do Rio de Janeiro
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Gabriel A. Marassi
2022年6月13日
Excelente hotel, muito confortável e limpo. Padrão da rede Accor