I encountered two issues during my stay:
1. My reservation didn’t show up in their system upon arrival, and I had to wait an hour for them to resolve the issue.
2. Housekeeping didn’t clean the room until I requested it four times.
Aside from these problems, it’s a good hotel overall.
St Regis hotel really deserve the all honors title because of professional staff. One of them is Saadat in Stella sky lounge and Liam. From time Saadat greet us she talk in nice way, ask about our zodiac sign. And then they bring for me my zodiac sign mocktail which prepared by Liam , and he explain about story of mocktail. They make my day. From bottom of my heart want to say thank you so much Saadat for surprise and Liam for making mocktail delicious.I recommend Stella Sky Lounge for everyone if u want feel yourself special.View is amazing you can enjoy under Sky
ゲゲストİt was amazing staff,especially front office team,ı was a problem my reservation date,they help to me ı want to say thanks to mr Abed,Muteb,Saad and To the gentleman who is the reservation manager whom I have not met. They find a solution very helpful To be honest, I didn't have hope saying that it was a good hotel, but staff completely changed my mind. They made me feel how important the service is, not just the beautiful furniture, and my choice will be this hotel again on my next trip.
ゲゲストEveryone at the Centro Waha made me feel like at home during my long one month stay. All the staff is very kind and respectful, the food varied and delicious and a perfect room cleaning service....thanks Hilal!!! It was always a pleasure to return to the hotel in the evening and find so many smiles. Highly recommended.